NexlintoShift Lead
Company : Five Guys
Location : Farmington, CT, 06032
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Shift Leads at Five Guys in Farmington, CT start with a competitive base pay of $19.00 per hour. This rate is complemented by tips, performance bonuses such as secret shopper rewards, and additional perks, making it a financially rewarding position in the local fast-food leadership market.
Strong communication to motivate diverse teams, quick decision-making under pressure, and a proactive attitude are crucial. Being hands-on with daily operations, coaching crew members, and maintaining high standards in food quality and customer service distinguish successful shift leaders.
This position offers mentorship, real-time feedback, and opportunities for promotions, serving as a stepping stone to management roles. The hands-on experience managing shifts and team development equips individuals with skills highly valued in restaurant leadership paths.
Farmington's foodservice sector shows steady demand for shift leads, with moderate competition due to the area's blend of local eateries and chain restaurants. Candidates with leadership experience and adaptability tend to stand out in this region's hiring landscape.
Yes, local work culture in Farmington values teamwork, reliability, and positive guest interactions. Five Guys emphasizes a fun, supportive environment, so shift leads are expected to foster collaboration and uphold standards that resonate with community preferences.
Unlike retail or technical leads, a Shift Lead at Five Guys manages both operational flow and team morale in a fast-paced food environment. This role demands multitasking between supervising food prep, customer service, and maintaining cleanliness during active shifts.
Five Guys encourages internal promotions, offering pathways from shift leadership to higher management. Employees benefit from mentorship, performance reviews, and skill-building experiences designed to prepare them for expanded responsibilities within the company.
Yes, perks include free meals during shifts, eligibility for weekly shared secret shopper bonuses, and a comprehensive benefits package. Such benefits enhance job satisfaction by rewarding performance and supporting employee wellbeing.
Five Guys combines competitive pay with a strong emphasis on team culture and career growth. Their approach includes real-time feedback and bonuses that are less common in comparable local eateries, providing a more engaging leadership experience.
Shift Leads at Five Guys play a pivotal role by overseeing crew assignments, monitoring shift metrics, and ensuring operational standards. Their leadership directly influences customer satisfaction and store readiness, making them integral to the location’s success.