Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
In fitness operations, attributes like motivational ability, adaptability, and strong communication are prized. Assistant Operations Managers at Crunch Fitness must inspire staff, manage dynamic environments, and maintain member satisfaction, blending operational excellence with a passion for health and community engagement.
A typical day involves coordinating with the general manager on sales targets, supervising staff performance, overseeing member services, and managing scheduling. The role demands balancing operational oversight with active involvement in local marketing and team development to foster a vibrant gym atmosphere.
Many progress to General Manager roles or regional operations leadership through demonstrated sales growth, team leadership, and operational strategy. Gaining expertise in membership acquisition and staff mentorship can accelerate advancement within expanding fitness chains like Crunch Fitness.
Lockport's fitness industry is growing, but competition remains moderate due to steady demand for skilled operations leaders. Candidates with proven sales acumen and community outreach experience often stand out, especially with Crunch Fitness expanding its local footprint.
Certifications in fitness management, sales training, or customer service excellence enhance candidacy. Additionally, familiarity with local health regulations and community networking skills significantly benefit applicants aiming for assistant managerial roles in Lockport's fitness sector.
Crunch Fitness emphasizes a fun yet driven work environment. Assistant Operations Managers are key in promoting this culture by energizing teams, championing member engagement, and ensuring operations align with the brand’s blend of inclusivity and entertainment.
Crunch’s role uniquely combines sales leadership with community marketing and staff development in a supportive, dynamic setting. This position offers growth potential amid a fast-growing brand that values enthusiasm and a spirited approach to operational management.
Though base pay varies, Crunch Fitness includes attractive monthly bonuses exceeding $1,000 and commissions on personal training sales, aligning with Lockport’s competitive fitness management salaries. Additional benefits like health coverage and free gym memberships enhance overall compensation.
One myth is that the role focuses solely on administrative tasks. In reality, it demands hands-on leadership, active sales involvement, and creative community engagement to drive membership growth and maintain high service standards.
Yes, candidates must be flexible, often working a Friday-Tuesday rotation including evenings and weekends. While challenging, this schedule supports peak gym hours and member needs, with the company fostering a collaborative environment to balance personal and professional demands.