NexlintoAssistant Operations Manager
Company : Crunch Fitness
Location : Guilderland, NY, 12084
Job Type : Full Time / Part Time
Date Posted : 13 February 2026
Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
In this role, driving new member acquisition is vital. The Assistant Operations Manager spearheads local outreach and sales strategies tailored to Guilderland's fitness market, directly boosting Crunch Fitness’s revenue while fostering community engagement.
Strong mentorship abilities and team-building expertise are critical, as the role demands motivating sales staff and delivering exceptional member experiences. Effective communication and adaptability help align daily operations with strategic goals.
Tasks range from coordinating schedules and monitoring sales performance to ensuring compliance and supporting the general manager. Balancing operational efficiency with member satisfaction is central to daily priorities.
Guilderland’s growing fitness industry has increased opportunities for operations roles, with Crunch Fitness expanding its footprint. Candidates with sales and team leadership experience find competitive hiring prospects locally.
Typical earnings range from $45,000 to $60,000 annually, with bonuses possible. Guilderland’s compensation packages are competitive relative to Albany metro area, factoring in the cost of living and industry growth.
Balancing peak member activity during evenings and weekends requires flexible time management and stamina. The rotation demands adaptability to maintain team morale and consistent service quality under varied shifts.
The company emphasizes passion and fun, encouraging managers to foster a spirited workplace. This environment supports staff development and member engagement, reflecting Crunch’s inclusive and dynamic brand.
Career progression often leads to General Manager roles or regional operations leadership. The company’s rapid expansion and investment in employee development create avenues for upward mobility within the fitness sector.
While not always mandatory, certifications in fitness management, sales, or customer service can provide an edge. Familiarity with local health regulations and community fitness trends further strengthens candidacy.
Beyond competitive pay, Crunch provides a free gym membership, health benefits, and a 401(k) plan after one year. The energetic team environment and potential for monthly bonuses also distinguish their package.