NexlintoShift Lead
Company : Five Guys
Location : Spotswood, NJ, 08884
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Spotswood, a Shift Lead combines hands-on team coaching with operational oversight, emphasizing food quality, guest experience, and real-time feedback. This role uniquely blends frontline leadership with a clear path to management, setting it apart from typical fast-food supervisory jobs.
Strong communication, adaptability, and team motivation skills are critical. Additionally, mastering food safety standards and customer service excellence enables Shift Leads to effectively manage crew dynamics and uphold Five Guys' quality and cleanliness standards.
Shift Leads in Spotswood typically earn between $18 to $22 per hour. Five Guys offers a competitive starting wage at $19.00/hour, augmented by tips and bonuses, making their package appealing within the local fast-food leadership market.
Shift Leads often navigate a high-energy environment balancing team morale, customer satisfaction, and operational efficiency. In Spotswood, adapting to a diverse team and meeting local customer expectations during peak hours are vital challenges.
While Five Guys primarily operates during daytime and evening hours, some locations may require third shift coverage. Working later shifts demands strong leadership to maintain team focus and quality when staffing and customer flow fluctuate.
Five Guys offers mentorship, real-time feedback, and structured performance reviews, creating a clear growth trajectory from Shift Lead to management. This supportive approach nurtures leadership skills and operational expertise essential for promotion.
Beyond competitive pay, Five Guys provides free meals each shift, weekly secret shopper bonuses, and comprehensive benefits including medical and 401(k) eligibility. This package enhances job satisfaction and retention within Spotswood's hospitality sector.
While formal certifications aren’t mandatory, prior leadership experience in fast-food or high-volume restaurants is highly valued. Skills in team management, food safety, and customer service are essential to thrive in this role.
Five Guys emphasizes a fun, team-oriented environment where Shift Leads actively foster positivity and cooperation. Unlike more rigid chains, this culture encourages leaders to engage directly with crew members and guests, enhancing job satisfaction and performance.
Spotswood’s moderate living costs and steady hospitality demand create a balanced job market for Shift Leads. Five Guys benefits from local workforce availability, offering stable roles with competitive wages aligned to the area’s economic landscape.