Job Overview
The Associate Field Service Technician is responsible for supporting the installation, maintenance, inspection, and repair of equipment at customer sites. Working under the guidance of senior technicians, this role ensures equipment operates efficiently while delivering excellent customer service. This position is ideal for technically inclined individuals who are detail-oriented, dependable, and eager to develop hands-on field service experience.
Key Responsibilities:
- Assist with installation, troubleshooting, maintenance, and repair of equipment at client locations
- Perform routine inspections and preventive maintenance tasks
- Diagnose technical issues and escalate complex problems to senior technicians
- Document service activities, parts used, and maintenance records accurately
- Ensure tools, equipment, and service vehicles are properly maintained
- Follow safety procedures, company policies, and industry standards
- Provide professional customer support and technical guidance on equipment usage
- Support inventory tracking for parts and service materials
- Travel to customer sites as required
- Perform additional duties assigned by management
Success Factors:
- Strong mechanical and technical aptitude
- Problem-solving mindset with attention to detail
- Ability to follow instructions and technical manuals
- Strong time management and organizational skills
- Positive attitude and willingness to learn
Required Skills:
- Basic knowledge of electrical, mechanical, or electronic systems
- Ability to read technical diagrams and service documentation
- Good communication and customer service skills
- Proficiency with basic computer systems and service software
- Flexibility to work varied schedules and travel when needed
Qualifications:
- Associate degree, technical certification, or equivalent experience preferred
- 0–2 years of technical, maintenance, or field service experience
- Valid driver’s license with acceptable driving record
Physical Requirements:
- Ability to lift up to 50 lbs and handle tools or equipment regularly
- Frequent standing, walking, bending, climbing, and reaching
- Ability to work in indoor and outdoor environments and varying conditions
Work Environment:
Field-based role involving travel to customer sites such as commercial facilities, industrial locations, or healthcare environments. Exposure to mechanical equipment, noise, and changing environmental conditions may occur.
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Frequently Asked Questions
Hainesport, NJ, has a growing need for skilled field service technicians, especially in industrial and healthcare sectors. This demand stems from nearby commercial hubs requiring on-site equipment maintenance, making it a promising area for technicians seeking steady work and career growth.
Certifications like OSHA safety training and IPC electrical standards are highly regarded in New Jersey. Technicians with these credentials often stand out to employers, including those in Hainesport, as they demonstrate readiness to meet regional safety and compliance demands.
Mastering the basics of electrical and mechanical systems, along with the ability to interpret technical diagrams, forms the core skill set. Familiarity with diagnostic tools and preventive maintenance techniques also enhances a technician’s efficiency on-site.
Entry-level technicians can progress to senior roles by gaining hands-on experience, advanced certifications, and troubleshooting expertise. Many transition into specialized fields like medical equipment servicing or field engineering, expanding their career horizons.
Stryker emphasizes comprehensive training and customer-focused service in dynamic healthcare environments. Technicians benefit from structured mentorship programs and exposure to cutting-edge medical equipment, setting the experience apart from more generic industrial roles.
This role merges technical skill-building with direct customer interaction within a leading medical technology firm. The blend of travel to diverse client sites and adherence to high safety standards reflects Stryker’s commitment to quality and professional development.
Field service technicians in Hainesport generally earn between $45,000 and $60,000 annually, depending on experience and certifications. Entry-level roles may start lower, but opportunities for wage growth exist with skill advancement and tenure.
New technicians often encounter complex equipment diagnostics and the need to adapt quickly to various environments. Balancing technical troubleshooting with effective customer communication requires both problem-solving skills and a patient mindset.
Yes, travel to client sites is integral, especially around Hainesport’s industrial and healthcare facilities. Flexibility in schedule and reliable transportation are crucial, as technicians must respond promptly to service needs across multiple locations.