NexlintoShift Lead
Company : Five Guys
Location : Charleroi, PA, 15022
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Charleroi, PA
Popular Searches for Shift Lead
Frequently Asked Questions
In the Five Guys Charleroi location, a shift leader energizes the crew by setting clear expectations, offering real-time coaching, and managing workflow. This hands-on leadership ensures food quality, cleanliness, and customer satisfaction stay top-notch, directly impacting the restaurant’s smooth operation and guest experience.
Key traits include strong communication, quick decision-making, and the ability to motivate diverse teams. Shift Leads must also be adaptable, detail-oriented in food safety, and proactive in resolving guest concerns, all crucial for maintaining high standards throughout their shift.
Absolutely. Many Shift Leads leverage this position to develop leadership skills, opening doors to management roles. The experience gained in supervising shifts, mentoring staff, and handling operational challenges builds a solid foundation for upward mobility within the hospitality industry.
Besides competitive base pay starting at $19/hour plus tips, Five Guys offers weekly secret shopper bonuses, free meals during shifts, and a supportive culture. Their comprehensive benefits including medical and 401(k) options provide added security uncommon in many local fast-food leadership roles.
Yes, the atmosphere emphasizes teamwork and positivity with mentorship and real-time feedback. Shift Leads at Five Guys often highlight the engaging environment and growth-oriented mindset, which sets it apart from other establishments focused solely on operational outputs.
Shift Lead roles in Charleroi are moderately competitive due to steady demand in food service management. Candidates with leadership experience and a positive attitude tend to stand out, especially since Five Guys values reliability and a proactive approach to team management.
Charleroi’s compact community means most candidates face manageable commutes to Five Guys locations. Scheduling often aligns with first or second shifts, offering consistency that helps balance personal life and work, which is highly valued among local employees.
This starting wage is competitive for entry-level leadership in fast food within Pennsylvania. When factoring in tips and bonuses, total compensation frequently exceeds regional averages, making it an attractive option for those seeking growth in restaurant management.
Common hurdles include managing fluctuating customer volumes and coordinating team members with varying experience levels. Effective Shift Leads tackle these by prioritizing communication, delegating tasks smartly, and maintaining a positive atmosphere to keep operations seamless.
Shift Leads focus intensely on food safety, guest service, and real-time team coaching within a fast-paced restaurant setting. Unlike retail or production leads, they balance operational oversight with customer interactions, requiring a unique blend of leadership and hospitality skills.