Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Carteret's growing food service sector offers a competitive landscape for Shift Lead roles, especially with brands like Five Guys expanding locally. Compared to neighboring areas, Carteret balances solid hiring demand with manageable competition, making it a promising spot for those targeting restaurant leadership positions.
While formal certifications aren't mandatory, food safety and management training recognized in New Jersey can enhance candidacy for Shift Lead roles in Carteret. Employers often favor candidates with ServSafe or similar credentials to ensure compliance with state health standards and efficient team leadership.
Effective Shift Leads excel in team motivation, swift decision-making, and maintaining high food quality standards under pressure. Their ability to communicate clearly and uphold cleanliness while managing operations sets them apart, especially in dynamic settings like restaurant chains or busy dining spots.
Developing strategic planning, conflict resolution, and comprehensive operational oversight skills is crucial. Mastering employee coaching and understanding financial aspects, along with strong customer engagement, paves the way from Shift Lead to management, especially in brands valuing internal career growth.
A Shift Lead combines hands-on supervision with operational control, unlike line or production leads who focus primarily on specific task execution. The Shift Lead orchestrates workflow, addresses customer concerns, and ensures team productivity, embodying a more holistic leadership role across the shift.
Five Guys offers Shift Leads competitive hourly pay starting at $19 plus tips and bonuses, free meals during shifts, and a team-oriented atmosphere. These benefits, alongside mentorship opportunities and a comprehensive benefits package, distinguish it from many local food service employers.
Five Guys values Shift Leads who lead by example, fostering positivity and productivity. They emphasize coaching, communication, and accountability, encouraging a supportive environment that aligns with the brand’s commitment to quality service and employee growth.
Shift Leads at Five Guys in Carteret start at a base pay of $19.00 per hour, with additional income from tips and weekly secret shopper bonuses. This package reflects the competitive pay scale for leadership roles within the fast-food sector in the area.
Third-shift opportunities exist but are less prevalent in Carteret’s restaurant market. Working night shifts as a Shift Lead can offer quieter hours and potentially higher pay, yet may require adjustments in personal schedules and can affect social life differently than daytime roles.
Carteret benefits from robust transportation links, including bus routes and highways, making Shift Lead positions accessible to candidates from nearby towns. However, reliance on public transit schedules may affect shift flexibility, so proximity can be a key factor for applicants.