Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
Recent Jobs
Jobseekers are also searching for
Popular Searches for Oil Change Assistant Manager
Frequently Asked Questions
Harbor View's automotive service sector is seeing steady growth, with moderate competition for assistant manager roles. Candidates with leadership potential and hands-on technical skills often stand out, especially in companies like Driven Brands that emphasize training and career advancement.
This role requires frequent physical activity such as lifting up to 50 pounds, navigating service pits, and enduring varied temperatures. Expect a dynamic environment where stamina and safety awareness are crucial for maintaining smooth shop operations.
Strong communication, the ability to coach team members, and decisiveness under pressure rank highly. Success depends on fostering a motivated team, ensuring quality service, and stepping up when the shop manager is unavailable, all while maintaining customer satisfaction.
Yes, Driven Brands offers a performance-driven culture with fast-track advancement opportunities. Employees who demonstrate initiative and leadership often find pathways into higher management roles within the automotive service industry.
Beyond competitive pay and bonuses, Driven Brands offers perks like free oil changes, paid time off, comprehensive insurance options, and a 401(k) match. These benefits support employee well-being while enhancing job satisfaction.
Assistant managers in oil change services around Harbor View typically earn between $15 and $20 per hour, including bonuses. Compensation reflects the role’s blend of hands-on work and leadership, aligning with regional market standards.
Driven Brands emphasizes a hands-on leadership approach with structured paid training, fostering both operational management and technical skills. Their focus on customer service and team mentorship sets them apart in Harbor View’s automotive sector.
While formal certifications aren’t always mandatory, local employers value candidates with basic automotive knowledge, leadership capabilities, and safety training. Reliable transportation and physical readiness are also essential given the job’s demands.
Managing workflow efficiently under high customer volume, maintaining service accuracy, and ensuring team safety are common hurdles. The role requires quick decision-making and multitasking to keep operations smooth without sacrificing quality.