Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In Bronxville's fast-paced Five Guys location, a Shift Lead significantly influences team morale and efficiency by actively managing crew tasks and maintaining a positive atmosphere, which ensures smooth operations even during peak times.
Bronxville Shift Leads often balance a community-focused clientele with high customer expectations, requiring adaptability and strong communication to uphold food quality and service standards distinct from larger urban centers.
Employers seek Shift Leads who demonstrate leadership under pressure, effective team coaching, and a keen eye for operational details, ensuring food safety and customer satisfaction in a fast-paced setting.
Shift Leads often progress to managerial roles, gaining experience in staff development, inventory control, and broader operational planning, paving the way for careers in multi-unit management or corporate leadership.
Shift Leads coordinate crew assignments, uphold cleanliness standards, resolve guest concerns swiftly, and oversee shift performance metrics, setting them apart as key operational decision-makers during shifts.
Five Guys fosters leadership growth by offering mentorship, real-time feedback, and performance reviews, encouraging Shift Leads in Bronxville to refine management skills within a supportive, team-oriented culture.
Shift Leads at Five Guys in Bronxville start at $19.00 per hour, with additional earnings from tips and bonuses, creating a competitive pay structure aligned with local living costs and industry standards.
Yes, eligible Shift Leads receive comprehensive benefits including medical, dental, vision coverage, and 401(k) plans, supporting long-term wellbeing alongside career advancement opportunities.
Bronxville’s Five Guys is reachable via local bus routes and offers reasonable commute options for nearby towns, which is crucial for Shift Leads balancing punctuality with the demands of early or late shifts.
Shift Lead openings at Five Guys in Bronxville reflect steady demand due to the area's vibrant dining scene, but competition remains moderate, emphasizing the need for candidates with proven leadership and customer service skills.