NexlintoField Service Technician
Company : Stryker
Location : Mesquite, TX, 75181
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Position Overview:
The Field Service Technician provides support for Power Devices, ensuring equipment is installed, maintained, and operating safely. This role involves traveling to customer sites, troubleshooting issues, maintaining accurate documentation, and building positive relationships with healthcare professionals. The position is fast-paced and offers career growth opportunities in engineering, project management, sales, and leadership.
Key Responsibilities
- Travel between hospitals and customer sites to fulfill service requests.
- Troubleshoot and resolve technical and product-related issues.
- Build and maintain positive relationships with customers, sales representatives, and internal teams.
- Document service results and maintain accurate quality records.
- Adhere to safety protocols and proper handling of bio-hazardous materials.
- Provide high-quality customer support during installations, maintenance, and repairs.
Who We Are Looking For
- Self-directed initiators: Take ownership of work and drive results independently.
- Collaborative partners: Build cross-functional relationships to improve processes and outcomes.
- Analytical problem solvers: Identify root causes, recommend solutions, and prevent future issues.
- Goal-oriented developers: Focus on delivering safe, robust solutions for customers.
- Meticulous documenters: Maintain accurate and detailed service records and reports.
Knowledge & Skill Requirements
- Willingness to work overtime, overnight, and weekends as needed.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently in fast-paced or stressful environments.
- Highly organized with strong time management and prioritization skills.
- Physical ability to lift up to 75 lbs occasionally and remain on feet for extended periods.
- Proficiency in Microsoft Office and ability to learn company software.
- Ability to interpret service bulletins, technical manuals, and schematics.
- Must maintain professional appearance and behavior consistent with company and customer standards.
Qualifications & Experience
- Minimum of 3 years technical service experience preferred.
- Experience with biomedical equipment maintenance, repair, and installation preferred.
- High School Diploma or GED required; formal technical or university training preferred.
- Valid driver's license with a clean driving record.
- Adherence to HIPAA and other patient confidentiality policies.
What You Will Get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- 401(k) plan with company match and discretionary contribution
- Paid Vacation and Sick Time
- Life, AD&D, Short-term and Long-term Disability insurance
- Employee Assistance Program and wellbeing initiatives
- Discounted employee stock purchase plan
About the Company
Stryker Corporation is a global leader in medical technology, committed to improving healthcare by providing innovative medical devices, solutions, and services. With a focus on quality, integrity, and collaboration, Stryker empowers healthcare professionals to deliver better outcomes for patients worldwide.
Equal Opportunity Employer
Stryker Corporation is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. Employees in field roles may be required to comply with COVID-19 vaccination requirements as an essential job function.
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Frequently Asked Questions
In Mesquite, TX, certifications like Biomedical Equipment Technician (BMET) and CompTIA A+ are highly valued for Field Service Technicians. These credentials demonstrate technical proficiency in medical device maintenance, helping candidates stand out in a competitive local job market.
Mesquite's growing healthcare sector has increased openings for Field Service Technicians, though demand is slightly lower than Dallas proper. However, proximity to major hospitals and medical device companies like Stryker ensures steady job opportunities with competitive hiring rates.
Unlike general technician roles, a Field Service Technician focuses heavily on onsite troubleshooting, biomedical equipment upkeep, and direct customer interaction, often involving travel between medical facilities, requiring strong documentation and safety compliance skills.
Field Service Technicians who excel in problem-solving and cross-team collaboration often progress to roles in project management or sales engineering, leveraging hands-on experience to lead teams or manage client projects within medical technology firms.
Success hinges on technical troubleshooting expertise, proficiency with biomedical equipment schematics, excellent communication for client relations, and the ability to manage time efficiently while adhering to stringent safety and confidentiality protocols.
Stryker emphasizes a collaborative culture with extensive career growth options and provides company vehicles plus comprehensive benefits. Its commitment to innovation means technicians engage with cutting-edge devices, fostering continuous learning and customer-focused service.
Technicians at Stryker benefit from tuition reimbursement, a robust 401(k) plan with matching, and access to employee stock purchase discounts. These perks, combined with exposure to advanced medical technologies, make it an attractive employer in Mesquite’s healthcare landscape.
Field Service Technicians in Mesquite typically earn between $50,000 and $65,000 annually, depending on experience and certifications. This range aligns with regional market standards for biomedical equipment service roles, factoring in the specialized skills required.
Mesquite’s traffic patterns can sometimes extend travel times between medical sites, especially during peak hours. Field Service Technicians should plan routes carefully and may benefit from flexibility in scheduling to optimize onsite response times.
As Mesquite expands its medical facilities and tech integration, Field Service Technicians will likely encounter more sophisticated equipment and increased service requests, pushing for continual upskilling and potentially opening new career pathways within the region.