NexlintoField Service Technician
Company : Stryker
Location : Floral Park, NY, 11001
Job Type : Full Time / Part Time
Date Posted : 13 February 2026
Position Overview:
The Field Service Technician provides support for Power Devices, ensuring equipment is installed, maintained, and operating safely. This role involves traveling to customer sites, troubleshooting issues, maintaining accurate documentation, and building positive relationships with healthcare professionals. The position is fast-paced and offers career growth opportunities in engineering, project management, sales, and leadership.
Key Responsibilities
- Travel between hospitals and customer sites to fulfill service requests.
- Troubleshoot and resolve technical and product-related issues.
- Build and maintain positive relationships with customers, sales representatives, and internal teams.
- Document service results and maintain accurate quality records.
- Adhere to safety protocols and proper handling of bio-hazardous materials.
- Provide high-quality customer support during installations, maintenance, and repairs.
Who We Are Looking For
- Self-directed initiators: Take ownership of work and drive results independently.
- Collaborative partners: Build cross-functional relationships to improve processes and outcomes.
- Analytical problem solvers: Identify root causes, recommend solutions, and prevent future issues.
- Goal-oriented developers: Focus on delivering safe, robust solutions for customers.
- Meticulous documenters: Maintain accurate and detailed service records and reports.
Knowledge & Skill Requirements
- Willingness to work overtime, overnight, and weekends as needed.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently in fast-paced or stressful environments.
- Highly organized with strong time management and prioritization skills.
- Physical ability to lift up to 75 lbs occasionally and remain on feet for extended periods.
- Proficiency in Microsoft Office and ability to learn company software.
- Ability to interpret service bulletins, technical manuals, and schematics.
- Must maintain professional appearance and behavior consistent with company and customer standards.
Qualifications & Experience
- Minimum of 3 years technical service experience preferred.
- Experience with biomedical equipment maintenance, repair, and installation preferred.
- High School Diploma or GED required; formal technical or university training preferred.
- Valid driver's license with a clean driving record.
- Adherence to HIPAA and other patient confidentiality policies.
What You Will Get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- 401(k) plan with company match and discretionary contribution
- Paid Vacation and Sick Time
- Life, AD&D, Short-term and Long-term Disability insurance
- Employee Assistance Program and wellbeing initiatives
- Discounted employee stock purchase plan
About the Company
Stryker Corporation is a global leader in medical technology, committed to improving healthcare by providing innovative medical devices, solutions, and services. With a focus on quality, integrity, and collaboration, Stryker empowers healthcare professionals to deliver better outcomes for patients worldwide.
Equal Opportunity Employer
Stryker Corporation is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. Employees in field roles may be required to comply with COVID-19 vaccination requirements as an essential job function.
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Frequently Asked Questions
In Floral Park, standout Field Service Technicians often combine biomedical equipment experience with strong troubleshooting skills. Certifications aligned with healthcare tech, plus a clean driving record, enhance employability. Employers like Stryker value candidates who can independently manage fast-paced service calls while maintaining patient confidentiality.
A Field Service Technician in hospitals spends much of their day traveling between sites, conducting equipment installations, and resolving technical issues on critical biomedical devices. They must document service meticulously and comply with safety and HIPAA regulations, balancing technical expertise with patient-focused interactions.
Many believe entry-level Field Service Technician roles require extensive prior experience, but companies like Stryker sometimes offer training programs. Showing initiative, basic technical aptitude, and a willingness to learn can open doors, especially in high-demand areas like Floral Park where on-the-job learning is valued.
Certifications such as biomedical equipment technician (BMET) credentials or training in medical device servicing are highly regarded locally. Additionally, compliance with HIPAA privacy standards and OSHA safety certifications can provide a competitive edge given the healthcare focus in Floral Park.
Floral Park's proximity to numerous healthcare facilities drives steady demand for Field Service Technicians, particularly those skilled in biomedical device maintenance. Competition can be moderate, with employers favoring candidates who demonstrate both technical skill and strong interpersonal abilities for customer-facing roles.
Stryker values Field Service Technicians who balance technical expertise with exceptional customer service. Technicians must resolve equipment issues swiftly while fostering trust with healthcare professionals. This dual focus ensures medical devices operate safely and effectively, supporting patient care quality.
Stryker offers Field Service Technicians diverse advancement opportunities in engineering, project management, and leadership roles. The company's emphasis on innovation and collaboration means technicians can develop skills beyond technical service, positioning themselves for varied career trajectories within the medical technology field.
Field Service Technicians in Floral Park typically earn between $55,000 and $75,000 annually, depending on experience and certifications. Given the specialized medical equipment focus, salaries may trend higher, especially for candidates with extensive troubleshooting skills or those employed by leading companies like Stryker.
Technicians often need to lift equipment up to 75 lbs and remain on their feet for extended periods, which requires stamina and proper ergonomics. Navigating busy hospital environments means balancing physical exertion with careful handling of sensitive medical devices and bio-hazardous materials.
Healthcare facilities operate round-the-clock, so Stryker's Field Service Technicians must accommodate urgent service requests beyond standard hours. Flexibility to work nights or weekends ensures equipment uptime, directly supporting patient care continuity in fast-paced medical environments.