Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Crunch Fitness emphasizes a blend of performance and fun, so the Assistant Operations Manager not only oversees operational efficiency but also fosters an energetic atmosphere. This role uniquely combines sales leadership, member experience, and community engagement, setting it apart from more traditional gym management jobs.
Strong communication skills, team development expertise, and a driven attitude are crucial. Since the role involves mentoring sales staff and ensuring member satisfaction, being dynamic and organized helps in managing daily operations while inspiring a collaborative team environment.
Managing fluctuating membership sales, coordinating staff schedules during busy evening and weekend shifts, and ensuring compliance with local regulations are common hurdles. Additionally, balancing community outreach efforts with on-floor operational duties demands adaptability and proactive problem-solving.
While no strict certifications are mandated, familiarity with health and safety regulations in California gyms is advantageous. Local employers often value candidates with leadership training or sales expertise, reflecting the competitive fitness market in the Bay Area.
Campbell's growing fitness scene means moderate competition for managerial positions, with demand increasing alongside local health trends. However, cities like San Jose and San Francisco typically offer a larger pool of candidates, making Campbell a balanced market for job seekers.
The role offers a base pay competitive within the fitness industry, often ranging from $50,000 to $65,000 annually. Additionally, monthly bonuses exceeding $1,000 and commissions on personal training packages can significantly boost total earnings.
Crunch expects its Assistant Operations Managers to embody enthusiasm and inclusivity, promoting a spirited work environment. This means actively motivating staff, driving sales with passion, and ensuring every member feels welcomed, aligning daily duties with the company’s unique fitness philosophy.
The role provides exposure to both operational leadership and sales management, cultivating skills valuable for higher managerial roles. Crunch’s rapid expansion offers pathways to oversee multiple locations or specialize in corporate fitness strategies, encouraging professional advancement.
Leveraging local marketing initiatives, mentoring sales staff to enhance client interactions, and creating targeted outreach programs are key tactics. Emphasizing member satisfaction helps drive referrals, while personalized training package promotions boost revenue streams.
Yes, employees receive health coverage and access to a 401(k) plan after one year. A standout perk is the complimentary Crunch Fitness membership, encouraging staff to maintain health and wellness while fostering a team-oriented atmosphere.