NexlintoShift Lead
Company : Five Guys
Location : Antioch, IL, 60002
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
The Shift Lead role at Five Guys serves as a pivotal step toward management, offering hands-on leadership experience, mentorship, and performance feedback. This position nurtures skills in team supervision and operational excellence, laying a solid foundation for long-term growth in restaurant management careers.
Unlike broader management roles, a Shift Lead focuses intensely on daily shift operations, including crew coordination, quality control, and customer engagement. This role demands quick decision-making and direct team motivation, making it distinctively dynamic within fast food leadership hierarchies.
Success hinges on strong communication, adaptability under pressure, and the ability to foster teamwork. A Shift Lead must also demonstrate accountability, motivate diverse staff effectively, and uphold stringent food safety and service standards during high-volume periods.
At Five Guys Antioch, Shift Leads are central to cultivating a positive, team-oriented atmosphere. They champion collaboration, encourage open communication, and help maintain a fun yet productive environment, which aligns with the brand’s commitment to employee support and guest satisfaction.
Local customer expectations and peak dining hours in Antioch shape shift dynamics uniquely. Shift Leads must balance rapid service with quality, all while managing team morale in a community-focused setting, which might differ from urban or larger-market Five Guys locations.
Antioch’s restaurant scene shows steady demand for capable Shift Leads, with employers favoring candidates who bring prior leadership experience and flexibility for various shifts. Seasonal fluctuations also influence hiring, with increased openings during local event periods.
Starting at $19.00 per hour, Five Guys Shift Leads in Antioch can augment earnings through tips and performance bonuses like secret shopper incentives. This compensation structure rewards both leadership effectiveness and customer service excellence.
Shift Leads actively oversee food prep to ensure adherence to safety protocols and quality benchmarks. They train team members on hygiene practices and promptly address any deviations, reinforcing a culture where guest health and satisfaction are top priorities.
Many Shift Leads progress to assistant manager or general manager roles, leveraging experience in staff leadership and operational oversight. Some may also transition into corporate training or regional management positions within the fast food sector.
Yes, Five Guys provides real-time feedback and mentorship opportunities tailored to Shift Leads, focusing on leadership development and operational skills. This support ensures Shift Leads are well-equipped to handle responsibilities and prepare for future advancement.