NexlintoShift Lead
Company : Five Guys
Location : Elizabethton, TN, 37644
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead in Elizabethton actively manages team workflows, ensuring smooth service and high food quality at each shift. They coordinate staff assignments, uphold cleanliness, and handle customer feedback to maintain operational excellence, crucial in a fast-paced restaurant like Five Guys.
Unlike general supervisors, a Shift Lead combines hands-on coaching with real-time problem solving during shifts. They foster team morale while driving performance metrics, striking a balance between frontline support and strategic oversight tailored to dynamic restaurant environments.
Strong communication, proven ability to motivate diverse teams, and prior experience in fast-paced food service leadership are key. Additionally, candidates who demonstrate dependability and eagerness to grow in management tend to excel as Shift Leads.
Elizabethton sees moderate demand for Shift Leads, with competition influenced by local restaurants and retail outlets. Candidates with leadership experience and customer service excellence often have an advantage in this market.
Shift Leads at Five Guys in Elizabethton start around $19.00 per hour, which is competitive locally and slightly above some regional averages. Combined with tips and bonuses, total compensation often surpasses similar roles in the area.
Five Guys provides free meals every shift, a team-oriented environment, and real-time mentorship. These benefits support Shift Leads in maintaining energy and morale during busy shifts while encouraging career growth.
At Five Guys, Shift Leads gain hands-on leadership experience and receive performance feedback, positioning them for future management roles. The company emphasizes internal promotions, making this role a strategic step in a restaurant career.
While formal certifications aren't mandatory, knowledge of food safety and prior supervisory experience in fast food or retail enhances a candidate’s prospects. Local employers value practical skills that ensure compliance and team efficiency.
Peak times demand quick decision-making to manage staff pacing and customer flow. Shift Leads tackle these by delegating tasks efficiently, maintaining food quality, and resolving guest issues promptly to sustain service standards.
Applicants will find that Shift Leads oversee team operations, ensure compliance with food safety, and lead by example in customer service. The role is dynamic, requiring multitasking and leadership to maintain smooth restaurant functioning.