NexlintoField Service Technician
Company : Stryker
Location : Roanoke, TX, 76262
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Position Overview:
The Field Service Technician provides support for Power Devices, ensuring equipment is installed, maintained, and operating safely. This role involves traveling to customer sites, troubleshooting issues, maintaining accurate documentation, and building positive relationships with healthcare professionals. The position is fast-paced and offers career growth opportunities in engineering, project management, sales, and leadership.
Key Responsibilities
- Travel between hospitals and customer sites to fulfill service requests.
- Troubleshoot and resolve technical and product-related issues.
- Build and maintain positive relationships with customers, sales representatives, and internal teams.
- Document service results and maintain accurate quality records.
- Adhere to safety protocols and proper handling of bio-hazardous materials.
- Provide high-quality customer support during installations, maintenance, and repairs.
Who We Are Looking For
- Self-directed initiators: Take ownership of work and drive results independently.
- Collaborative partners: Build cross-functional relationships to improve processes and outcomes.
- Analytical problem solvers: Identify root causes, recommend solutions, and prevent future issues.
- Goal-oriented developers: Focus on delivering safe, robust solutions for customers.
- Meticulous documenters: Maintain accurate and detailed service records and reports.
Knowledge & Skill Requirements
- Willingness to work overtime, overnight, and weekends as needed.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently in fast-paced or stressful environments.
- Highly organized with strong time management and prioritization skills.
- Physical ability to lift up to 75 lbs occasionally and remain on feet for extended periods.
- Proficiency in Microsoft Office and ability to learn company software.
- Ability to interpret service bulletins, technical manuals, and schematics.
- Must maintain professional appearance and behavior consistent with company and customer standards.
Qualifications & Experience
- Minimum of 3 years technical service experience preferred.
- Experience with biomedical equipment maintenance, repair, and installation preferred.
- High School Diploma or GED required; formal technical or university training preferred.
- Valid driver's license with a clean driving record.
- Adherence to HIPAA and other patient confidentiality policies.
What You Will Get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- 401(k) plan with company match and discretionary contribution
- Paid Vacation and Sick Time
- Life, AD&D, Short-term and Long-term Disability insurance
- Employee Assistance Program and wellbeing initiatives
- Discounted employee stock purchase plan
About the Company
Stryker Corporation is a global leader in medical technology, committed to improving healthcare by providing innovative medical devices, solutions, and services. With a focus on quality, integrity, and collaboration, Stryker empowers healthcare professionals to deliver better outcomes for patients worldwide.
Equal Opportunity Employer
Stryker Corporation is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. Employees in field roles may be required to comply with COVID-19 vaccination requirements as an essential job function.
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Frequently Asked Questions
This position can require lifting equipment up to 75 lbs and standing for long periods, reflecting the hands-on nature of field service work in healthcare settings around Roanoke. Candidates should be prepared for such physical activity, which is typical for biomedical equipment servicing roles.
While a high school diploma is essential, technical certifications related to biomedical equipment or electronics are highly valued in Roanoke's medical tech market, enhancing a technician's competitiveness and ability to handle complex installations and repairs.
Technicians at Stryker often navigate quick troubleshooting under time constraints, managing diverse healthcare environments, and maintaining detailed documentation while ensuring compliance with safety standards and customer satisfaction.
Although prior biomedical experience is preferred, self-motivated individuals with technical aptitude and the ability to learn quickly can succeed, especially when supported by comprehensive training and hands-on field exposure.
Stryker encourages career progression where field technicians can evolve into project management, sales, or engineering leadership, provided they demonstrate initiative, problem-solving skills, and collaboration within cross-functional teams.
Stryker offers extensive benefits such as company vehicles, tuition reimbursement, and stock purchase plans, alongside a culture emphasizing innovation and quality in medical device servicing that supports career advancement and employee wellbeing.
Roanoke's growing healthcare sector drives steady demand for skilled field technicians, but competition remains moderate due to specialized skill requirements and preference for candidates with biomedical maintenance experience.
Field Service Technicians in Roanoke can expect an average annual salary between $50,000 and $65,000, depending on experience and certifications, aligning with regional standards for biomedical equipment technical service roles.
While not mandatory, understanding IT fundamentals is advantageous for troubleshooting increasingly networked biomedical devices, making it easier for trainees to adapt and grow within the medical field service technician career path.