Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes a hands-on leadership style where shift leads directly coach team members and maintain high food quality and cleanliness. In Clinton, this role also offers weekly secret shopper bonuses and free meals, creating a unique blend of operational responsibility and employee perks compared to other local eateries.
Success as a shift lead at Five Guys in Clinton demands strong communication skills, a positive attitude, and the ability to motivate a diverse team in a fast-paced environment. Dependability and initiative are highly valued, reflecting the company's focus on growth and operational excellence.
The Clinton Five Guys location supports career progression by offering mentorship, real-time feedback, and promotions. Shift leads can advance toward management roles, benefiting from a team-oriented culture that encourages learning and accountability.
At $19/hour plus tips and bonuses, Five Guys offers a competitive wage for shift leads in Clinton. This rate aligns well with regional standards for similar fast-casual leadership roles, enhanced further by benefits like free meals and a comprehensive benefits package.
Handling guest concerns promptly while maintaining food quality and cleanliness during rush periods requires a shift lead to stay organized and lead by example. Coaching the team to keep pace and balancing operational tasks are key to sustaining smooth shifts in Clinton's busy environment.
Clinton's steady growth in the restaurant sector keeps demand for shift leads solid, but competition remains moderate due to a limited pool of candidates with prior leadership experience. Applicants with strong communication and team motivation skills stand out.
Clinton's relatively affordable cost of living means the $19 hourly base pay, plus tips and benefits, provides a comfortable wage for shift leads. This balance makes the role financially appealing for local candidates seeking stable employment with growth potential.
Shift leads are entrusted with ensuring the restaurant meets cleanliness standards and is fully prepared for service. This includes overseeing opening and closing duties, organizing crew assignments, and maintaining a hygienic environment throughout the shift.
Yes, Five Guys provides weekly secret shopper bonuses shared among shift teams, encouraging consistent high performance. Additionally, free meals and a strong team culture foster motivation and job satisfaction for shift leads in Clinton.
Shift leads receive mentorship and real-time feedback designed to build leadership capabilities. The role serves as a stepping stone within Five Guys, offering hands-on experience in operations, team management, and customer service essential for advancing into management.