Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Baldwin City, KS
Popular Searches for Shift Lead
Frequently Asked Questions
Success as a shift lead hinges on strong communication, quick decision-making, and motivating diverse teams effectively. Being adaptable and maintaining high energy levels also helps manage daily operations and uphold quality standards during busy service hours.
Baldwin City has a moderately active food service sector with steady demand for shift leads. Positions at well-known chains like Five Guys often attract multiple applicants, making leadership experience and customer service skills key factors for standing out.
Starting as a shift lead at Five Guys offers a solid foundation for moving into higher management roles, such as assistant restaurant manager or operations supervisor, thanks to the hands-on leadership and operational experience gained.
Shift leads in Baldwin City may experience closer-knit team dynamics and community-focused customer service, but might also navigate smaller staff sizes and local labor market constraints, which differ from the broader talent pools in urban centers.
At $19.00 per hour plus tips and bonuses, the compensation for a Five Guys shift lead in Baldwin City is competitive, reflecting the area’s moderate living costs and rewarding leadership responsibility within the fast-food sector.
Many think shift leads only oversee staff, but the role also involves hands-on food quality checks, customer issue resolution, and ensuring cleanliness—making it a dynamic balance of leadership and operational tasks.
Five Guys provides real-time feedback and mentorship, encouraging shift leads to develop leadership and operational expertise through continuous performance reviews and hands-on guidance during shifts.
Five Guys emphasizes a team-oriented culture with shared bonuses like the secret shopper reward, fostering motivation beyond standard supervisory duties, which can set it apart from other local fast-food leadership roles.
Shift leads benefit from free meals during shifts, a supportive work atmosphere, and access to promotions, which together help create an enjoyable and balanced workplace tailored to the community’s expectations.
While general food safety protocols apply nationwide, familiarity with Kansas Department of Agriculture food handling regulations is beneficial for shift leads to ensure compliance and maintain store readiness.