Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Avon Lake shows steady hiring for automotive assistant managers, driven by local service centers like Driven Brands. Candidates with leadership potential and hands-on skills often find multiple openings, reflecting a moderate competition level for these roles in this Ohio region.
While formal certifications aren't always mandatory for assistant managers at oil change shops in Avon Lake, completing automotive service or leadership courses can boost employability. Employers here value paid training programs and practical knowledge of vehicle maintenance and team supervision.
This position blends leadership with hands-on tasks, requiring managing shop operations, coaching staff, and performing basic maintenance like oil changes. Unlike purely technical roles, it demands balancing customer service, workflow oversight, and safety compliance simultaneously.
Working as an Oil Change Assistant Manager lays a foundation in both leadership and technical skills, opening pathways to shop manager or broader maintenance management roles. The position’s mix of operational and service duties equips workers for fast-track growth opportunities.
Expect to coordinate busy shop floors, assist customers with service payments, perform oil changes and filter replacements, and mentor new hires. Maintaining cleanliness and safety standards also plays a key part in delivering a smooth customer experience.
Driven Brands emphasizes hands-on leadership development, paid training, and bonus incentives for assistant managers. Their culture focuses on nurturing motivated individuals, supporting skill-building while promoting from within to strengthen shop success.
Driven Brands combines competitive pay with perks like free oil changes and paid time off, alongside a performance-driven environment. Their roles often include structured mentorship and fast-track advancement, distinguishing them from standard service shop roles.
In Avon Lake, Oil Change Assistant Managers typically earn between $16 and $22 per hour, with bonus opportunities included. Compensation reflects local market rates for automotive service leadership combined with hands-on technical responsibilities.