NexlintoShift Lead
Company : Five Guys
Location : Litchfield Park, AZ, 85340
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Litchfield Park's dining sector sees steady demand for experienced shift leads, especially in popular chains like Five Guys. Candidates with proven leadership and customer service skills often find robust opportunities here, though the fast-food environment requires adaptability and energy to stand out in this market.
Shift leads in Litchfield Park frequently navigate balancing high customer volume during peak hours with maintaining team morale. Local workforce expectations emphasize punctuality and strong communication, so effective leaders tailor their coaching to foster productivity and a positive workplace culture in this community.
Exceptional multitasking, clear communication, and conflict resolution skills distinguish successful shift leads. Being hands-on while motivating crew members to uphold food safety and customer service standards is crucial, especially in dynamic restaurant settings where momentum and morale directly impact guest satisfaction.
Starting as a shift lead at Five Guys often opens doors to assistant manager and general manager roles. The company’s emphasis on mentorship and internal promotions supports those eager to deepen operational expertise and leadership acumen within the restaurant industry, particularly in growing Arizona markets.
Unlike line or production leads who focus on specific task areas, a shift lead oversees entire shift operations, blending team coordination, customer engagement, and quality control. This broader scope requires balancing real-time problem-solving with fostering a cooperative staff environment throughout the shift.
Five Guys shift leads manage fast-food restaurant dynamics with hands-on food preparation and guest interaction, whereas Starbucks shift leads often emphasize beverage service and ambiance. Walgreens’ lead roles lean toward retail operations and inventory management, making Five Guys’ role more focused on food safety and team pacing.
Shift leads at Five Guys in Litchfield Park typically start around $19.00 per hour, supplemented by tips and bonus incentives. This competitive wage reflects the role’s responsibility level and local living costs, aligning well with similar fast-food supervisory positions in the Phoenix metropolitan area.
Five Guys invests in real-time feedback, mentorship, and performance reviews to cultivate leadership growth among shift leads. This hands-on approach helps shift leaders refine team management, operational oversight, and customer service excellence within a supportive, team-oriented environment.
While previous leadership in fast-paced food service boosts candidacy, Five Guys also welcomes motivated individuals eager to learn. Enthusiasm, dependability, and a willingness to take initiative can compensate for limited prior management experience, especially with the company’s focus on training and development.
Litchfield Park offers several shift lead roles in quick-service restaurants and retail settings, such as Starbucks and local food chains. Job seekers often explore positions within ‘second shift’ or ‘third shift’ schedules, leveraging their leadership skills in similar fast-paced environments across the greater Phoenix area.