NexlintoShift Lead
Company : Five Guys
Location : Barrington, IL, 60010
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys Barrington, the shift lead orchestrates team efforts during shifts, ensuring smooth food preparation, high cleanliness standards, and excellent customer service. This hands-on leadership boosts team morale and operational efficiency, directly impacting guest satisfaction and store success.
Strong communication, adaptability, and motivational ability stand out as crucial leadership traits for a shift lead. These skills help in managing diverse teams, handling guest issues swiftly, and maintaining high standards amid the fast restaurant pace.
Starting as a shift lead often opens pathways to managerial roles, including assistant manager and general manager positions. Gaining experience in personnel coaching, operational oversight, and customer relations builds a solid foundation for upward mobility within the food service industry.
Barrington's hospitality sector shows steady demand for shift leads, with local employers favoring candidates who exhibit reliable leadership and customer service skills. Job seekers might notice competitive openings, especially in popular quick-service chains like Five Guys.
Shift leads in Barrington typically earn around $19 per hour, often supplemented by bonuses and tips. Compared to larger urban centers like Chicago, this rate is competitive considering Barrington's lower cost of living and community-focused work environments.
Beyond a base pay starting at $19 hourly, Five Guys provides shift leads with perks like free meals during shifts, eligibility for team-based secret shopper bonuses, and access to comprehensive health benefits. This package promotes both financial and workplace satisfaction.
Balancing diverse personalities and maintaining high energy can be demanding. Shift leads must quickly resolve conflicts, keep motivation high, and ensure teamwork aligns with Five Guys' standards for quality and service, all within a fast-paced restaurant setting.
While previous leadership in food service is preferred, candidates with strong communication skills, enthusiasm, and a willingness to learn can succeed. Five Guys values initiative and offers mentorship to help new leaders grow into the role.
Five Guys emphasizes a fun, team-oriented atmosphere, which means shift leads not only manage operations but also foster a positive workplace vibe. This contrasts with more rigid chains, making interpersonal skills and enthusiasm especially valuable here.
A shift lead’s day includes assigning crew roles, monitoring food safety, handling customer concerns, and ensuring cleanliness. They also provide real-time coaching and track shift performance metrics, balancing people management with operational oversight.