NexlintoField Service Technician
Company : Stryker
Location : Midlothian, TX, 76065
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Position Overview:
The Field Service Technician provides support for Power Devices, ensuring equipment is installed, maintained, and operating safely. This role involves traveling to customer sites, troubleshooting issues, maintaining accurate documentation, and building positive relationships with healthcare professionals. The position is fast-paced and offers career growth opportunities in engineering, project management, sales, and leadership.
Key Responsibilities
- Travel between hospitals and customer sites to fulfill service requests.
- Troubleshoot and resolve technical and product-related issues.
- Build and maintain positive relationships with customers, sales representatives, and internal teams.
- Document service results and maintain accurate quality records.
- Adhere to safety protocols and proper handling of bio-hazardous materials.
- Provide high-quality customer support during installations, maintenance, and repairs.
Who We Are Looking For
- Self-directed initiators: Take ownership of work and drive results independently.
- Collaborative partners: Build cross-functional relationships to improve processes and outcomes.
- Analytical problem solvers: Identify root causes, recommend solutions, and prevent future issues.
- Goal-oriented developers: Focus on delivering safe, robust solutions for customers.
- Meticulous documenters: Maintain accurate and detailed service records and reports.
Knowledge & Skill Requirements
- Willingness to work overtime, overnight, and weekends as needed.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently in fast-paced or stressful environments.
- Highly organized with strong time management and prioritization skills.
- Physical ability to lift up to 75 lbs occasionally and remain on feet for extended periods.
- Proficiency in Microsoft Office and ability to learn company software.
- Ability to interpret service bulletins, technical manuals, and schematics.
- Must maintain professional appearance and behavior consistent with company and customer standards.
Qualifications & Experience
- Minimum of 3 years technical service experience preferred.
- Experience with biomedical equipment maintenance, repair, and installation preferred.
- High School Diploma or GED required; formal technical or university training preferred.
- Valid driver's license with a clean driving record.
- Adherence to HIPAA and other patient confidentiality policies.
What You Will Get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- 401(k) plan with company match and discretionary contribution
- Paid Vacation and Sick Time
- Life, AD&D, Short-term and Long-term Disability insurance
- Employee Assistance Program and wellbeing initiatives
- Discounted employee stock purchase plan
About the Company
Stryker Corporation is a global leader in medical technology, committed to improving healthcare by providing innovative medical devices, solutions, and services. With a focus on quality, integrity, and collaboration, Stryker empowers healthcare professionals to deliver better outcomes for patients worldwide.
Equal Opportunity Employer
Stryker Corporation is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. Employees in field roles may be required to comply with COVID-19 vaccination requirements as an essential job function.
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Frequently Asked Questions
Midlothian's growing healthcare infrastructure means hospitals frequently seek skilled field service technicians to maintain critical medical equipment. This creates steady opportunities for those adept at troubleshooting and servicing biomedical devices in fast-paced clinical settings.
While a high school diploma is standard, certifications in biomedical equipment technology or safety compliance often give candidates an edge locally. Familiarity with HIPAA and bio-hazard handling protocols is highly valued in Midlothian medical environments.
Expertise in interpreting technical manuals, schematics, and service bulletins, combined with strong troubleshooting abilities and Microsoft Office proficiency, sets top biomedical field service technicians apart. Physical stamina and customer communication also play crucial roles.
Technicians balance travel between hospitals, diagnosis of equipment issues, performing repairs or installations, and detailed documentation. The role demands adaptability to urgent requests and maintaining smooth collaboration with clinical staff under time-sensitive conditions.
Starting in field service can lead to roles in engineering design, project management, sales engineering, or leadership positions. Developing problem-solving skills and cross-functional collaboration often opens these growth opportunities within medical technology companies.
Stryker provides company vehicles, comprehensive health insurance, tuition reimbursement, and a 401(k) plan with matching contributions. These perks, alongside paid leave and employee wellbeing programs, support technicians’ professional and personal growth.
Stryker emphasizes innovation and collaboration, offering technicians exposure to cutting-edge medical devices and a culture focused on quality and integrity. The role involves close partnerships with healthcare professionals, fostering career development beyond technical tasks.
Field Service Technicians in Midlothian typically earn between $55,000 and $75,000 annually, depending on expertise and certifications. Professionals with biomedical equipment experience or advanced technical training often command salaries toward the higher end.
A 'Technician II' usually entails more complex troubleshooting, less supervision, and leadership in training juniors. This mid-level status demands deeper technical knowledge and often involves managing intricate biomedical equipment servicing independently.
Given urgent medical device needs, overtime, overnight, and weekend work are sometimes required. Candidates should be ready for flexible schedules and maintain strong organizational skills to manage workload across varied hours effectively.