Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Audubon, NJ presents a moderately competitive landscape for Shift Leads, especially in food service. With several restaurants and retail outlets nearby, candidates with leadership experience and strong communication skills tend to stand out. Local hiring often favors those familiar with fast-paced environments and team coordination.
Five Guys in Audubon emphasizes a collaborative and upbeat atmosphere. Shift Leads are expected to foster positivity and teamwork, reflecting a culture that values high energy and personal accountability. This environment supports growth through hands-on mentorship and frequent performance feedback.
Effective Shift Leads blend operational know-how with motivational skills. Proficiency in managing crew assignments, maintaining food safety, and resolving customer concerns quickly is essential. Strong verbal communication and the ability to inspire diverse teams underpin successful leadership in this role.
Serving as a Shift Lead offers practical exposure to managing daily operations and team dynamics, crucial for higher management roles. It helps build decision-making capabilities, performance tracking, and handling guest relations—skills that pave the way for roles like store manager or regional supervisor.
A Shift Lead’s day is packed with overseeing food quality, directing team members, ensuring sanitation standards, and handling opening or closing duties. They also monitor shift performance, coach employees, and promptly address any guest feedback to maintain smooth operations.
Five Guys pairs competitive pay with weekly secret shopper bonuses, creating strong incentives for Shift Leads. The role offers free meals every shift, a tight-knit, team-focused culture, and clear pathways for promotions, which might be less emphasized in other fast-food leadership jobs.
Candidates showing enthusiasm for food, high energy levels, and adaptability excel at Five Guys Audubon. Dependability and a commitment to excellence in fast-paced service environments are critical, as is the willingness to mentor and lead diverse teams toward common goals.
Shift Leads in Audubon typically start around $19.00 per hour, with potential earnings boosted by tips and weekly secret shopper bonuses. This pay structure reflects local market standards for leadership roles in quick-service restaurants and rewards performance and teamwork.
Utilize local job boards and company career pages to spot openings close to Audubon. Keywords like 'shift lead jobs near me' or 'first shift positions' will help narrow searches. Networking within local food service circles can also uncover unadvertised opportunities.
Yes, Five Guys provides real-time feedback and structured mentorship to new Shift Leads at the Audubon site. This hands-on approach helps develop leadership skills, operational knowledge, and customer service excellence, supporting career advancement within the company.