NexlintoShift Lead
Company : Five Guys
Location : Erie, CO, 80516
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes team camaraderie and hands-on leadership, where Shift Leads actively mentor and motivate their crew. In Erie, this role also integrates community values, making the position more than managing shifts—it's about cultivating a positive workplace and guest experience unique to the area.
Strong communication skills, adaptability, and a proactive mindset are vital. A Shift Lead must inspire diverse team members, maintain high standards in food quality and safety, and efficiently resolve guest concerns, all while fostering a motivated and cooperative atmosphere under Erie’s specific customer expectations.
Mastery in team coordination, conflict resolution, and operational oversight stands out. Familiarity with food safety protocols, ability to provide constructive feedback, and quick decision-making under pressure are essential for managing shifts effectively in a dynamic setting like Five Guys.
Indeed, Erie-based Shift Leads enjoy competitive hourly wages starting at $19, tip opportunities, and weekly secret shopper bonuses. Additionally, free meals per shift and a comprehensive benefits package tailored to local standards make the position especially rewarding here.
Erie’s growing food service sector reflects steady demand for leadership roles like Shift Lead. Five Guys attracts candidates seeking growth, so competition can be moderate but favors those showcasing prior leadership experience and strong customer service aptitude.
Yes, Erie’s community-oriented atmosphere fosters a team-first mindset. Shift Leads are expected to align with local values, promoting positivity and cooperation among staff while ensuring guests feel welcomed, which enhances overall workplace satisfaction and customer loyalty.
Five Guys offers structured mentorship, performance reviews, and clear pathways to management. Erie Shift Leads benefit from real-time feedback and internal promotions, empowering them to develop leadership skills and advance within the company’s expanding regional footprint.
Starting wages are around $19 per hour, supplemented by tips and bonuses like the secret shopper incentive. This competitive compensation reflects Erie’s market rates for supervisory roles in fast food, ensuring Shift Leads are fairly rewarded for their leadership.
Shift Leads at Five Guys in Erie juggle managing daily operations with fostering a positive work culture. They lead by example, coaching team members and maintaining high standards while encouraging enthusiasm and collaboration tailored to the local workforce.
Five Guys combines hands-on leadership with tangible incentives like free meals and performance bonuses. The role uniquely blends operational accountability with a supportive, fun environment, making it stand out among other shift lead jobs in Erie’s competitive food service market.