NexlintoShift Lead
Company : Five Guys
Location : Delmont, PA, 15626
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys offers a competitive environment with a focus on team mentorship and operational excellence. Compared to other local eateries in Delmont, PA, this role emphasizes growth potential and includes weekly secret shopper bonuses, which may not be common in similar restaurants around here.
In Delmont, Shift Leads often navigate a community that values fast, friendly service and consistent food quality. Managing guest concerns promptly is crucial here, as local patrons expect a warm, welcoming atmosphere paired with efficient restaurant operations.
Shift Leads commonly juggle crew management, ensuring quick service, food safety, and daily operational tasks. They also play a pivotal role in coaching team members and maintaining store cleanliness, which are essential for smooth shift transitions and customer satisfaction.
Highlight strong communication, team leadership, and multitasking abilities. Experience in fast-paced food service environments, commitment to quality standards, and a proactive attitude towards problem-solving are highly valued for this position.
This role serves as a gateway to management within Five Guys, offering mentorship and real-time feedback that prepare you for restaurant manager or higher leadership positions. Demonstrating reliability and initiative often accelerates promotion opportunities.
Yes, beyond a base pay starting at $19 per hour, Five Guys provides free meals during shifts, bonuses from secret shopper programs, and comprehensive benefits including medical, dental, vision, and a 401(k) plan after eligibility, setting it apart locally.
Shift Leads at Five Guys in Delmont earn a competitive base starting around $19.00 per hour, plus tips and bonuses. This compensation aligns well with local market rates for similar leadership roles in fast-food operations.
Five Guys tends to hire Shift Leads promptly due to steady local demand and ongoing store operations. Candidates demonstrating leadership potential and customer service skills often move quickly through the recruitment process.
Unlike some retail lead roles focused mainly on sales floor management, a Five Guys Shift Lead handles food prep oversight, safety protocols, and guest interactions alongside staff coaching, combining operational and customer service responsibilities unique to restaurant settings.
The position offers hands-on leadership with tangible impact on team dynamics and customer experience. Its structured path to management, bonus incentives, and supportive culture distinguish it from other leadership roles in Delmont's retail and food sectors.