Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Strong communication, decisiveness, and the ability to motivate a team are vital. Since this role merges hands-on work with supervision, balancing technical skills with people management fosters a productive and customer-focused shop environment.
In Elyria, the assistant manager not only performs oil changes but also oversees operations, manages inventory, and coaches staff. This blend of responsibilities demands adaptability to both technical tasks and leadership duties within the local automotive service pace.
Many progress to shop manager roles or broader operational leadership within automotive services. Gaining experience in team management and operational efficiency in a fast-paced setting like Elyria can open doors to regional supervisory positions.
Elyria’s automotive service sector is moderately competitive with steady demand due to local demographics. Compared to larger Ohio cities, Elyria offers a balanced hiring market where candidates with leadership potential and hands-on skills stand out.
While formal certifications aren't always mandatory, familiarity with Ohio automotive safety standards and environmental regulations is beneficial. Staying updated with local shop compliance and safety protocols enhances operational success and customer trust.
Driven Brands provides paid training, free oil changes, and a 401(k) match, which supports both skill growth and financial health. Their focus on fast-track advancement and bonus opportunities also creates a motivating workplace atmosphere.
This position balances hands-on vehicle maintenance with coaching staff and ensuring top-tier customer experiences. Driven Brands prioritizes service quality and safe operations, making leadership and customer focus integral to daily responsibilities.
Hourly wages generally range from $15 to $20, influenced by experience and local market conditions. Including bonuses and benefits, Driven Brands offers a competitive package suited to attract motivated candidates in the automotive service industry.
Expect to handle lifting up to 50 pounds and working in varied temperatures typical of Elyria’s climate. Reliable transportation is crucial due to limited public transit, and stamina for standing or bending during long shifts is necessary.
During busy periods, the assistant manager actively coordinates workflow, ensures service accuracy, and steps in to maintain pace. This role requires quick decision-making to balance customer satisfaction with efficient shop operations.