Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys Bayville, a Shift Lead blends hands-on team coaching with daily operational oversight, emphasizing food quality and customer service. Unlike generic fast food leadership roles, this position offers mentorship, real-time feedback, and a clearer pathway toward management, reflecting Five Guys’ commitment to growth and team culture.
Success as a Shift Lead in Bayville requires strong communication to motivate diverse crews, adaptability to fast-paced service demands, and a proactive approach to problem-solving. Being dependable and fostering a positive team atmosphere helps maintain high standards in food safety and customer satisfaction amid local competition.
Top Shift Leads in Bayville often bring previous leadership experience in fast-paced settings, excellent multitasking abilities, and a passion for team development. Familiarity with food safety protocols and a knack for managing shift performance metrics also distinguish high performers in this regional market.
Candidates should account for Bayville’s moderate commute times and the area's demand for reliable shift supervisors. Understanding local wage standards and the competitive restaurant scene can help applicants position themselves effectively for shift lead roles in this community.
Bayville’s close-knit community values shift leads who can foster teamwork and consistently deliver quality service. Compared to larger NY hubs, there’s a stronger emphasis on personalized guest interactions and maintaining store readiness, reflecting the town’s smaller-scale but high-expectation environment.
Five Guys offers Shift Leads in Bayville tailored mentorship and real-time performance feedback, preparing them for management. Growth opportunities within the company are accessible through demonstrated leadership, operational excellence, and the ability to inspire teams in a dynamic restaurant setting.
Handling simultaneous guest service, managing team assignments, and maintaining high food quality under pressure are common challenges. Shift Leads must quickly resolve guest concerns and ensure cleanliness, all while keeping morale high during busy periods in the Bayville location.
Shift Leads at Five Guys in Bayville start with a competitive base pay of $19.00 per hour, supplemented by tips and shift-based bonuses like the secret shopper incentive. This combination rewards both consistent performance and exceptional customer service throughout shifts.
The role intertwines overseeing daily restaurant functions—like food safety and cleanliness—with motivating and training crew members. Shift Leads must lead by example, set the pace, and handle guest issues promptly, ensuring smooth operations and a positive work atmosphere at the Bayville store.
Five Guys combines a team-oriented culture with a supportive environment, offering free meals during shifts and a comprehensive benefits package. Their focus on mentorship and career development sets them apart for Shift Leads aiming to build a long-term management career locally.