NexlintoShift Lead
Company : Five Guys
Location : Edison, NJ, 08837
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Edison’s vibrant foodservice scene means shift lead jobs at places like Five Guys face moderate competition. Local candidates with proven leadership and customer service skills tend to stand out, especially those familiar with fast-paced environments typical of Edison’s bustling restaurant market.
While formal certifications aren't mandatory, Edison employers often favor candidates with food safety training or ServSafe certification. Such credentials demonstrate commitment to hygiene and compliance, enhancing a shift lead’s credibility in local restaurant settings like Five Guys.
Exceptional communication, multitasking under pressure, and team motivation rank high among essential skills. A shift lead must also excel in problem-solving to maintain smooth operations and uphold quality standards during varied shifts.
Many shift leads transition into assistant manager roles or full management within restaurants. This position offers valuable hands-on leadership experience, making it a strong launchpad for upward mobility in hospitality management.
Shift leads at Five Guys juggle supervising crew assignments, ensuring food prep meets quality benchmarks, resolving guest issues promptly, and maintaining cleanliness. Their role is highly dynamic, balancing hands-on team guidance with operational oversight.
Five Guys emphasizes a team-oriented culture with incentives like secret shopper bonuses and free meals, fostering a supportive atmosphere. Its focus on quality and mentorship sets it apart from more transactional shift lead roles in the Edison fast-food landscape.
Beyond a base pay starting at $19/hour plus tips, shift leads enjoy weekly secret shopper bonuses, complimentary meals during shifts, and access to comprehensive benefits including medical and 401(k). These perks contribute to a rewarding work experience in Edison.
Considering Edison’s cost of living and regional pay trends, $19/hour plus tips aligns well with market averages for shift lead positions. This wage, combined with bonuses and benefits, offers a robust compensation package in the local foodservice sector.
Schedules typically range across first, second, and sometimes later shifts, accommodating varying availability. Five Guys values adaptability and often works with shift leads to balance operational needs with personal commitments.
Adjusting to the fast-paced environment, mastering food safety protocols, and managing diverse team dynamics are common hurdles. However, Five Guys provides mentorship and real-time feedback to help new leaders quickly gain confidence and succeed.