NexlintoShift Lead
Company : Five Guys
Location : Bristol, PA, 19007
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Bristol offers a mix of suburban and urban routes, which typically means manageable commute times for local Five Guys Shift Leads. The position’s scheduled shifts allow for predictable hours, helping balance personal time with work, especially important in a fast-paced restaurant setting.
The Bristol area sees steady demand for food service leadership, including Shift Lead roles at Five Guys. Seasonal peaks and local hiring surges often increase opportunities, making it a competitive but promising market for candidates seeking fast-track restaurant management.
Success hinges on clear communication, motivating diverse team members, and maintaining high standards for food safety and service quality. Showing initiative, adaptability, and a positive attitude can distinguish you, even without formal leadership history.
The role involves hands-on coaching, operational oversight, and performance tracking, which build essential managerial skills. Real-time feedback and mentorship at Five Guys support growth, equipping you to handle larger responsibilities in restaurant management.
Shift Leads orchestrate crew assignments, ensure compliance with food safety, and resolve guest concerns swiftly. Unlike entry-level roles, they also oversee shift performance metrics and lead store readiness efforts, blending operational and leadership duties.
Five Guys offers a team-oriented culture with structured mentorship and clear promotion pathways. The blend of competitive pay, bonuses, and benefits creates an environment where Shift Leads can grow steadily, often faster than in larger, less personalized chains.
Shift Leads benefit from weekly secret shopper bonuses, free meals on shifts, and comprehensive healthcare options, including dental and vision. This package, combined with a supportive workplace vibe, makes the role rewarding beyond just hourly wages.
Base pay starts competitively at $19.00 per hour, with additional earning potential through tips and weekly secret shopper bonuses. This structure typically results in a total compensation well above the local average for similar leadership roles.
While formal certifications aren’t mandatory, familiarity with food safety standards and prior leadership in fast-paced environments is highly regarded. Strong communication and teamwork skills align with Bristol’s emphasis on efficient, customer-focused restaurant service.
Bristol’s locations emphasize a community-driven atmosphere with a focus on consistency and cleanliness. Shift Leads are expected to foster positivity and team cohesion, reflecting local preferences for friendly, reliable dining experiences.