Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Success as an Assistant General Manager at a gym like Crunch Fitness hinges on strong communication, team motivation, and adaptability. Demonstrating the ability to drive sales while fostering a positive environment is key, alongside skills in staff development and operational oversight.
Unlike traditional managerial jobs, this role blends operational leadership with a passion for fitness and community engagement. It requires not only business acumen but also enthusiasm for wellness and creating an energetic atmosphere tailored to active members.
After proving success as an AGM, many advance to General Manager roles, regional management, or specialized leadership positions in operations or sales. Fitness companies value growth-driven individuals who combine operational expertise with member engagement skills.
Hanover Park's growing suburban market shows increasing demand for fitness centers, but competition remains moderate. Candidates with proven sales and leadership capabilities, especially those familiar with local community outreach, gain an advantage in securing roles like at Crunch Fitness.
Consider Hanover Park's commuter patterns, availability of fitness-focused clientele, and local business partnerships. Understanding community demographics and scheduling flexibility for peak gym hours, like evenings and weekends, can improve your fit and effectiveness in this role.
AGMs at Crunch promote an inclusive culture by ensuring all members feel welcomed and supported. This involves leading by example in customer interactions, fostering a positive team spirit, and maintaining high-quality service without bias or exclusion.
Crunch Fitness emphasizes combining fitness with entertainment, so AGMs often balance operational tasks with creative approaches to member engagement—like promoting group classes and local marketing—which requires flexibility and innovative leadership beyond standard gym management.
The base pay starts at $20 per hour, with potential monthly bonuses exceeding $1,000 and commissions on personal training sales. This compensation reflects the role's blend of operational duties and sales-driven performance in the fitness industry.
Crunch Fitness offers AGMs opportunities to develop leadership skills, manage teams, and influence club success, setting the stage for promotion to General Manager or regional roles. The company’s rapid expansion encourages internal career growth for motivated individuals.
AGMs are expected to drive revenue growth through memberships and personal training sales, contributing directly to bonus eligibility. Meeting or exceeding sales goals unlocks monthly bonuses, making performance a critical component of total compensation.