NexlintoShift Lead
Company : Five Guys
Location : Batavia, IL, 60510
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Batavia, IL, a Shift Lead uniquely blends hands-on team coaching with operational oversight, emphasizing both food quality and customer experience. Unlike some fast food roles, this position offers weekly secret shopper bonuses and a clear path toward management, reflecting the company’s focus on growth and team morale.
Five Guys promotes from within, so a Shift Lead in Batavia can expect ongoing mentorship, performance reviews, and chances to advance into management. The company’s team-oriented culture supports skill development, making this role a solid stepping stone for those aiming to climb the restaurant leadership ladder locally.
Successful Shift Leads demonstrate strong communication, adaptability to fast-paced environments, and a proactive approach to motivating diverse teams. At Five Guys Batavia, fostering positivity and accountability while maintaining high standards in food safety and guest service is critical for shift success.
Batavia’s restaurant scene sees steady demand for shift leaders, with Five Guys attracting many applicants due to its benefits and career growth. Candidates with prior leadership experience and a positive attitude tend to stand out in this moderately competitive local market.
Batavia offers reasonable commuting options, but traffic peaks can affect shift start times. Most employees find that living within a 15-20 minute radius helps manage punctuality, especially for opening or closing shifts. Public transit options are limited, so personal vehicles are common.
Starting hourly wages for this role begin at $19.00, with additional tips and bonuses such as secret shopper incentives. Including benefits like medical and 401(k) eligibility, the total compensation package is competitive within Batavia’s fast food leadership market.
Five Guys encourages Shift Leads to lead by example, using real-time feedback and team coaching to keep energy high. The secret shopper bonus shared among the shift acts as an extra motivator, fostering a collaborative environment that helps maintain service excellence.
This position offers mentorship, performance reviews, and clear promotion tracks within the company. Shift Leads gain hands-on experience managing operations and people, building essential skills needed for future managerial roles in Batavia’s competitive food service industry.
Focus on leadership in fast-paced environments, strong communication, customer service excellence, and the ability to train and motivate teams. Demonstrating dependability and a positive attitude can set candidates apart in local searches for shift lead roles.
First shift leads often focus on opening procedures and preparing the team for the day, while third shift leads manage closing tasks and ensure store readiness. Each shift demands adaptability, but the operational priorities shift, requiring tailored leadership approaches.