NexlintoShift Lead
Company : Five Guys
Location : Tucker, GA, 30084
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Tucker, GA
Popular Searches for Shift Lead
Frequently Asked Questions
At Five Guys in Tucker, GA, Shift Leads experience a unique blend of hands-on leadership with a strong emphasis on team mentorship and maintaining high food quality. Unlike some chains, this role offers competitive pay combined with bonuses and free meals, fostering both motivation and a positive work culture.
Successful Shift Leads thrive by demonstrating clear communication, adaptability, and a proactive attitude. Motivating diverse teams while ensuring operational excellence and customer satisfaction is crucial. The ability to swiftly handle guest concerns and maintain store readiness also sets top performers apart.
Developing coaching abilities, mastering shift operations, and consistently delivering quality service are key. Embracing feedback, showing initiative, and understanding performance metrics position Shift Leads for advancement opportunities throughout Five Guys’ career ladder.
With a starting pay of $19.00 per hour plus tips and bonuses, Five Guys’ Shift Lead salaries in Tucker exceed many local fast-food management roles. This rate supports moderate living expenses in the area and remains competitive against similar shift lead jobs across the Greater Atlanta region.
While formal certifications aren't mandatory, food safety training like ServSafe is highly advantageous in Tucker’s competitive market. Local employers often prioritize candidates with proven leadership experience and knowledge of health regulations, which enhances trust and compliance.
Tucker’s growing population sustains steady demand for skilled Shift Leads, especially in popular chains like Five Guys. Rapid turnover in foodservice creates frequent openings, making it a promising location for those seeking stable employment with advancement potential.
Five Guys emphasizes real-time coaching, team collaboration, and quality food standards, setting its Shift Lead role apart. Unlike typical shift work, this position integrates performance tracking and mentorship, providing a more dynamic and growth-oriented workplace environment.
Shift Leads spend substantial time managing crew tasks, ensuring food safety, and maintaining store cleanliness. They also focus on resolving guest issues promptly and supporting opening or closing routines, balancing operational oversight with hands-on team leadership.
Five Guys offers weekly secret shopper bonuses that reward shift teams collectively, fostering shared success. Coupled with free meals and a team-focused atmosphere, these perks create a motivational environment that encourages collaboration and continuous improvement.
Absolutely. This role acts as a critical gateway to management, providing experience in leadership, operational control, and customer service excellence. The company’s structured feedback and promotion pathways enable Shift Leads to build solid management credentials over time.