Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
In Alpharetta's fitness industry, an Assistant Operations Manager should demonstrate strong team motivation skills, adaptability to fast-paced environments, and the ability to balance operational duties with sales leadership to enhance member satisfaction and drive club performance effectively.
Daily tasks usually include supervising gym operations, mentoring sales staff, coordinating schedules, and engaging with members to ensure exceptional service while supporting marketing efforts and compliance, making the role dynamic and multitask-oriented.
Beginning as an Operations Assistant Manager can lead to senior management roles by building expertise in revenue generation, staff development, and club operations, especially within expanding brands like Crunch Fitness that prioritize career advancement.
Crunch Fitness emphasizes a spirited and supportive environment where the Assistant Operations Manager cultivates team camaraderie, encourages open communication, and drives enthusiasm, aligning with the company's blend of fun and performance.
Assistant Operations Managers at Crunch Fitness actively participate in local marketing and outreach programs, leveraging community connections to boost membership and brand presence while enhancing the club’s role as a neighborhood fitness hub.
In Alpharetta, Assistant Operations Managers typically earn a base salary supplemented by monthly bonuses that can exceed $1,000, with potential commissions on personal training sales, aligning with regional fitness management salary standards.
While not always mandatory, certifications in fitness management, sales leadership, or customer service excellence are highly regarded in Alpharetta, as they enhance credibility and effectiveness in managing club operations and staff.
Juggling varied shifts requires flexibility to maintain consistent service quality, oversee staff performance during peak hours, and ensure compliance with scheduling demands, especially given the Friday–Tuesday rotation prevalent at Crunch locations.
Crunch Fitness blends serious workout culture with entertainment, so the Assistant Operations Manager must balance operational rigor with creating an engaging, inclusive environment, a contrast to more traditional gyms focused solely on fitness metrics.
Key sales goals include acquiring new memberships and promoting personal training services, which are woven into daily activities through staff coaching, community outreach, and direct member engagement to drive revenue growth consistently.