Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Olmsted Falls shows steady demand for assistant managers with oil change expertise, fueled by a busy automotive service sector. Candidates with leadership skills and hands-on maintenance experience often find multiple opportunities, though competition favors those with proven customer service and team coaching abilities.
While formal automotive certifications aren't mandatory in Olmsted Falls, having foundational knowledge in vehicle maintenance and safety protocols greatly enhances candidacy. Employers value candidates demonstrating leadership potential and the ability to manage shop operations efficiently in this region’s fast-paced oil change shops.
Besides managing workflow and mentoring, the role includes hands-on tasks like performing oil changes, inventory management, and ensuring safety compliance. This blend of operational leadership and technical service ensures smooth shop performance and customer satisfaction.
Leadership qualities, ability to manage a team, and multitasking under pressure set an Oil Change Assistant Manager apart. Candidates should also be comfortable with light vehicle maintenance and possess strong customer service skills to thrive beyond basic technician duties.
Serving as an assistant manager offers a fast track to lead a full service shop or move into broader operations roles. The position builds crucial leadership and technical skills, making it a strategic stepping stone for long-term growth in automotive maintenance careers.
Driven Brands offers competitive pay with bonus opportunities, paid training, and perks like free oil changes. Employees also access health insurance, 401(k) matching, and paid time off, fostering a supportive environment for career growth and work-life balance.
Driven Brands emphasizes performance-driven teamwork and customer focus, encouraging assistants to lead by example. The culture supports continuous skill development and values proactive problem-solving, which shapes a dynamic and motivating workplace atmosphere.
Oil Change Assistant Managers in Olmsted Falls typically earn between $18 and $24 per hour, depending on experience and performance bonuses. This aligns with regional industry standards for automotive service leadership positions.
During busy periods, the assistant manager may need to coordinate workflow, personally assist with oil changes, and manage customer payments simultaneously. This multitasking ensures timely service and maintains shop productivity under high demand.
Commuting from Cleveland to Olmsted Falls is practical, typically taking around 20-30 minutes. The relatively short drive allows access to automotive service jobs at Driven Brands, though candidates should consider peak traffic times for scheduling.