NexlintoShift Lead
Company : Five Guys
Location : Clairton, PA, 15025
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Excelling as a Shift Lead requires strong communication skills, the ability to inspire diverse teams, quick problem-solving, and a commitment to maintaining high food quality and customer service standards. These attributes drive operational efficiency and foster a positive workplace in fast-paced environments.
Working as a Shift in Clairton offers hands-on leadership experience that builds essential skills for advancing into management. The role’s focus on team motivation and operational oversight provides a solid foundation for growth within the local restaurant industry.
Shift Leads often face balancing team coordination with customer satisfaction, managing unexpected staffing gaps, and ensuring compliance with food safety. Successful leaders address these by staying adaptable, communicating clearly, and prioritizing operational standards throughout their shifts.
While not always mandatory, certifications like ServSafe food handler and manager credentials are highly valued in Clairton’s food service sector. These credentials demonstrate commitment to safety and can enhance a Shift Lead’s credibility and job prospects locally.
Five Guys offers a supportive culture emphasizing team camaraderie, weekly secret shopper bonuses, and free meals each shift. This combination of perks alongside growth opportunities creates a motivating environment distinct from many other fast-food leadership roles.
Five Guys Shift Leads engage deeply in daily operations with direct mentorship and real-time feedback, fostering personal development. This role balances hands-on leadership with a strong focus on quality and customer experience, setting it apart from more generic lead positions.
Shift Lead roles in Clairton typically offer competitive hourly wages starting around $19.00, often supplemented by tips and bonuses. This pay scale aligns with local market standards for fast-paced restaurant leadership positions.
Clairton experiences moderate demand for restaurant shift leaders. Candidates can stand out by showcasing prior leadership experience, strong communication skills, and a proactive attitude toward food safety and team management.
A Shift Lead oversees crew assignments, ensures food quality and cleanliness, manages guest interactions, and supports opening and closing tasks. Their role is pivotal in maintaining smooth operations and fostering a positive team atmosphere.
Absolutely. Five Guys encourages career advancement through mentorship and performance reviews, making the Shift Lead role an excellent stepping stone toward store management and beyond within their organizational structure.