Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Andover's fitness industry is growing steadily, with several gyms seeking leadership roles like assistant general managers. Competition is moderate, favoring candidates with proven sales and team development experience. Local clubs value energetic managers who can drive memberships and foster community engagement.
While formal certifications aren't always mandatory, credentials in fitness management, sales training, or leadership development can enhance your profile. In Connecticut, skills like team leadership, effective communication, and familiarity with membership sales software are highly regarded for assistant general manager roles.
Assistant general managers excel in balancing operational oversight with active sales leadership. Unlike general managers, they often focus on day-to-day sales team coaching, scheduling, and member satisfaction, requiring a blend of motivational skills and hands-on management to maintain club performance.
Many AGMs progress to general manager or regional management positions by demonstrating strong sales results and leadership. The role offers valuable operational experience and networking, making it a strategic stepping stone for long-term advancement in fitness club management.
Crunch Fitness emphasizes a 'no judgments' culture blending fun with fitness, so their AGMs focus heavily on creating welcoming environments and community outreach. This contrasts with some gyms that prioritize purely operational tasks, making Crunch's assistant general managers more involved in member experience and local marketing.
Managing a fast-growing location like Crunch in Andover demands juggling high membership growth targets while nurturing a lively and inclusive culture. Balancing weekend and evening shifts with staff development and local promotions adds complexity unique to this dynamic setting.
Crunch offers a base pay of around $20 per hour for assistant general managers, supplemented by monthly bonuses exceeding $1,000 plus commissions on personal training sales. This compensation structure aligns with competitive local standards, rewarding both operational and sales performance.
AGMs at Crunch actively engage in local marketing efforts and outreach to bolster membership growth. This includes organizing events, partnering with neighborhood businesses, and fostering relationships that reflect Crunch’s energetic and community-centered brand philosophy.
Daily duties include supervising club operations, managing sales team performance, scheduling staff, ensuring compliance, and addressing member concerns. The Friday-to-Tuesday schedule requires flexibility to maintain smooth weekend operations and prepare for the week ahead.
Beyond leadership responsibilities, this role offers a vibrant work culture, free membership perks, and opportunities to inspire others’ wellness journeys. Crunch’s blend of fitness and fun creates a motivating atmosphere for those eager to grow professionally while promoting healthy lifestyles.