NexlintoShift Lead
Company : Five Guys
Location : Crescent, PA, 15046
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Crescent, PA, a shift lead plays a pivotal role by managing crew tasks, ensuring quality food prep, and maintaining cleanliness. This hands-on leadership directly impacts customer satisfaction and operational efficiency during each shift, reinforcing team morale and service standards.
Effective communication, the ability to motivate diverse teams, and a proactive approach to problem-solving stand out as essential leadership traits for a Shift Lead. At Five Guys, these qualities help maintain smooth operations and foster a positive workplace culture.
Many Shift Leads at Five Guys leverage their operational experience to advance into store management roles. The position serves as a stepping stone, offering mentorship and performance feedback that prepare individuals for broader managerial responsibilities.
While formal certifications aren’t mandatory, local employers often favor candidates with food safety training such as ServSafe. In Crescent, PA, possessing these credentials can boost employability and demonstrate commitment to health standards.
Crescent, PA’s restaurant scene shows moderate demand for shift leaders, with competition influenced by nearby urban centers. Candidates showcasing leadership skills and flexible availability often have an edge in securing these roles.
Managing high order volumes while ensuring food quality and team coordination can be challenging. Shift Leads must swiftly resolve guest concerns and maintain operational flow under pressure to uphold Five Guys’ standards.
Yes, along with a competitive base pay starting at $19/hour, Five Guys provides team-based secret shopper bonuses, free meals during shifts, and access to comprehensive benefits, making the compensation package attractive for Shift Leads.
Five Guys emphasizes a team-oriented culture with real-time mentorship and growth opportunities, setting it apart. The role blends hands-on leadership with a supportive environment, fostering career development uniquely compared to competitors.
Absolutely. The role requires juggling operational responsibilities like training and food safety with leadership tasks such as motivating staff and managing shift performance, providing a well-rounded managerial experience.
Shift Leads in Crescent, PA typically earn starting wages around $19.00 per hour, often supplemented with tips and bonuses. This competitive package aligns with regional fast-food leadership pay scales and includes benefits like medical coverage and 401(k).