Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
In Austell, GA, the demand for assistant operations roles is growing steadily with fitness centers expanding. While competition exists, candidates showcasing leadership in sales and team development often stand out, especially in dynamic companies like Crunch Fitness seeking passionate professionals.
While formal certifications aren’t strictly mandatory, having credentials in management, sales, or fitness-related fields can boost your profile in Austell’s job market. Employers here appreciate demonstrated success in team leadership and customer engagement within community-centric businesses.
Strong communication paired with sales acumen and team mentorship skills is crucial. Excelling also means being adept at juggling operational tasks, from scheduling to compliance, while fostering a motivating, member-focused atmosphere that drives both revenue and satisfaction.
Growth often involves moving into General Manager or Director of Operations positions by expanding leadership scope, mastering sales strategies, and driving club-wide initiatives. Demonstrating success in membership growth and staff development is key to unlocking advancement.
Managing fluctuating member needs, aligning sales goals with team performance, and maintaining smooth operational workflows amid busy schedules are common hurdles. Balancing regulatory compliance while inspiring staff requires both adaptability and proactive problem-solving.
Crunch Fitness provides a free gym membership, fostering firsthand engagement with the brand’s fitness culture. Their bonus structures and 401(k) plans also reflect a commitment to rewarding performance and supporting long-term employee well-being.
Crunch blends fitness rigor with an entertainment vibe, encouraging a spirited work environment unlike traditional gyms. The role demands not just operations oversight but also active community marketing and membership enthusiasm, creating a more dynamic leadership experience.
Assistant Operations Managers in Austell typically earn between $45,000 and $60,000 annually, with additional monthly bonuses that can exceed $1,000. Companies like Crunch Fitness often complement base pay with commissions on personal training sales, enhancing total compensation.
Leadership includes shaping a motivated sales team, ensuring exceptional service for members, and driving revenue growth through personal training and outreach programs. It also involves supporting general managers in operational decision-making and fostering a collaborative workplace culture.
Flexibility is vital, especially given shifts that may cover evenings and weekends, like the Friday to Tuesday rotation at Crunch Fitness. Being adaptable ensures coverage during peak hours and supports consistent member experience and staff supervision.