Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
In this role, the Assistant Operations Manager actively supports membership expansion by mentoring sales teams, launching local outreach initiatives, and enhancing member experiences—key tactics that drive revenue and foster a loyal customer base within the West Covina community.
Strong communication, leadership in staff development, and sharp organizational abilities are crucial. Additionally, a passion for health and adaptability to dynamic schedules help operations managers excel in managing club performance and member satisfaction.
This position often leads to general management or higher executive roles, leveraging operational expertise and sales leadership. Continuous growth is supported by hands-on experience in team building and driving business metrics in fast-paced fitness settings.
West Covina's competitive fitness market demands innovative community engagement and flexible scheduling. The area’s demographic diversity offers opportunities for tailored marketing but requires cultural awareness and adaptability to local member preferences.
With multiple gyms and growing fitness trends, the demand for skilled operations assistants is strong. Candidates with proven sales and team management experience tend to stand out amid a pool of motivated applicants in this bustling Southern California locale.
Salaries typically range from $50,000 to $65,000 annually, with additional monthly bonuses potentially exceeding $1,000, especially when personal training sales commissions are factored in. Benefits like health insurance and a free gym membership add considerable value.
Crunch emphasizes a fun, spirited atmosphere, encouraging managers to foster camaraderie and enthusiasm. The role involves blending operational rigor with a playful edge, aligning with Crunch’s inclusive philosophy and entertainment-focused fitness experience.
This role offers the chance to lead sales teams, influence club performance metrics, and participate in community marketing efforts, all while contributing to a supportive workplace that values passion and career progression within a rapidly expanding brand.
Working a Friday-Tuesday rotation requires flexibility and advanced time management to oversee daily operations seamlessly, maintain staff motivation, and ensure member satisfaction during peak hours, which are critical for sustained club success.