NexlintoShift Lead
Company : Five Guys
Location : Meriden, CT, 06450
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Meriden, CT
Popular Searches for Shift Lead
Frequently Asked Questions
Five Guys offers shift lead positions across 1st, 2nd, and 3rd shifts in Meriden, CT, providing some flexibility to accommodate personal schedules. Candidates often inquire about shift availability, especially for balancing other commitments while leading a dynamic restaurant team.
Meriden's restaurant industry shows steady demand for shift leads, with Five Guys actively hiring to maintain high service standards. The local market favors candidates who can handle fast-paced environments and leadership duties, making it a competitive yet promising area for shift supervisors.
Strong communication, the ability to motivate diverse teams, and a proactive approach to problem-solving are essential. Successful shift leads balance operational oversight with fostering a positive work culture, ensuring both quality food service and staff engagement.
Shift leads directly manage daily operations during their shifts, focusing on immediate team coordination, food quality, and customer experience. Unlike higher management, their scope is more hands-on, demanding quick decision-making and real-time coaching on the floor.
Absolutely. This role acts as a stepping stone, offering mentorship and performance feedback that build leadership skills needed for advanced management positions within Five Guys and the wider restaurant industry.
Five Guys emphasizes team-oriented culture and rewards shift leads with perks like secret shopper bonuses and free meals during shifts, creating an encouraging environment that inspires leadership growth and operational excellence.
Yes, the role offers competitive pay starting at $19 per hour, plus tips and bonuses, along with medical, dental, vision insurance, and 401(k) plans, contingent on eligibility. These benefits enhance the overall compensation package for shift leads.
Candidates should showcase experience in supervising fast-paced food service, managing crew assignments, ensuring compliance with food safety standards, and handling customer concerns efficiently — all crucial for smooth shift operations.
Five Guys offers shift leads ongoing coaching and performance reviews that encourage continuous improvement. This immediate feedback loop helps leaders adapt quickly, refine skills, and foster a motivated team during their shifts.
Later shifts often require heightened focus on closing procedures, maintaining store readiness, and managing reduced staffing levels, demanding shift leads to be adaptable and resourceful while keeping service quality consistent.