Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Leading a shift at Five Guys in North Brunswick means balancing fast-paced food prep with team motivation in a tight-knit environment. Unlike some local spots, you’ll engage directly with both crew and customers, fostering teamwork while maintaining high food quality and cleanliness standards unique to this brand.
Strong communication and real-time problem-solving skills top the list for shift leads here. You must inspire diverse teams under pressure, ensuring smooth operations and excellent guest service, especially in a dynamic market like North Brunswick where customer expectations and staff turnover can be high.
Yes, Five Guys shift leads are expected to swiftly handle guest concerns with professionalism while setting a positive tone for the entire crew. This role blends operational duties with hands-on customer engagement, ensuring every visitor experiences consistent quality and friendliness.
Many shift leads advance to assistant manager or store manager positions within Five Guys or other chains. This job offers foundational experience in leadership, operations, and staff development, which are highly valued in the growing food service sector throughout New Jersey.
North Brunswick’s food service market is moderately competitive, with several chains and local restaurants vying for skilled shift leaders. Candidates with proven leadership experience and a proactive approach to team management tend to stand out and secure roles faster.
Five Guys stands out by offering shift leads competitive base pay starting at $19/hour plus tips, weekly secret shopper bonuses, and free meals every shift. This combination of tangible rewards and a supportive team culture is particularly appealing in the North Brunswick area.
Starting at $19 per hour, shift leads at Five Guys can increase their take-home through tips and bonuses like the secret shopper incentive. With these additional earnings, total compensation can surpass many entry-level management roles in the North Brunswick restaurant scene.
You’ll coordinate crew assignments, uphold food safety, and manage guest interactions while keeping the restaurant clean and organized. The role demands a mix of hands-on leadership and operational oversight to maintain Five Guys’ high standards each shift.
Five Guys provides real-time feedback, performance reviews, and mentorship opportunities to help shift leads grow their skills. This structured support system encourages continuous learning and paves the way for advancement within the company.
The culture emphasizes collaboration, positivity, and fun, making leadership more than just managing tasks. Shift leads here foster a motivated crew environment that drives both operational success and employee satisfaction in a fast-paced setting.