Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Landis, NC
Popular Searches for Shift Lead
Frequently Asked Questions
Landis, NC sees steady demand for restaurant leadership roles like Shift Lead, especially with growing chains such as Five Guys. Hiring usually moves quickly within 1-3 weeks, reflecting the need to maintain smooth daily operations. Candidates with prior food service leadership experience often have an advantage.
While formal certifications aren't mandatory, Landis employers value food handler permits or ServSafe certification. These credentials boost a candidate's profile by demonstrating knowledge of hygiene standards and safety protocols critical in fast-paced restaurant shifts.
Emphasizing leadership under pressure, effective crew management, and customer service excellence is key. Being adept at coaching team members and maintaining high-quality food standards aligns well with what employers seek in a Shift Lead role.
Shift Leads often progress to assistant manager or general manager positions, gaining deeper operational and financial responsibilities. This role serves as a solid foundation for long-term restaurant management careers.
A Shift Lead juggles supervising staff schedules, ensuring food safety compliance, resolving guest concerns, and maintaining store cleanliness. This hands-on role demands multitasking and leading by example throughout each shift.
Five Guys provides competitive hourly pay starting at $19, plus tips and bonuses like secret shopper rewards. Additionally, free meals every shift and a team-oriented culture create a rewarding work atmosphere uncommon in fast food.
At Five Guys, Shift Leads receive mentorship and real-time feedback fostering skill development. The company’s clear promotion pathways encourage employees to ascend into management roles, making it an excellent choice for ambitious restaurant leaders.
Shift Lead pay in Landis typically starts around $19 per hour, often supplemented by tips and bonuses. This rate aligns with regional standards for supervisory restaurant roles, reflecting the responsibility and skills required.
Yes, Five Guys operates multiple shifts including 1st, 2nd, and sometimes 4th, depending on location needs. Shift Leads must adapt to varying schedules, ensuring leadership presence during busy periods.
Five Guys fosters a supportive environment with predictable shift scheduling and team collaboration. While restaurant work can be fast-paced, leadership roles benefit from structured rotations that help maintain personal time.