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Assistant Operations Manager

Company : Crunch Fitness

Location : West York, PA, 17404

Job Type : Full Time / Part Time

Date Posted : 12 February 2026

Crunch Fitness

Position Summary:

We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.

Key Responsibilities:

  • Help the General Manager in managing the daily operations and sales results.
  • Assemble, employ, mentor, and enhance an effective sales staff to drive results.
  • Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
  • Deliver exceptional service to meet the needs and ensure the happiness of members.
  • Administer scheduling, reporting, and regulatory compliance needs.
  • Participate actively in local and community marketing initiatives to drive lead generation.
  • Cultivate a positive, spirited, and collaborative environment among team members.

Qualifications:

  • Well-documented experience in sales performance and customer satisfaction.
  • Skilled in overseeing and cultivating a team's development.
  • - Skilled in effective communication, organization, and time-management techniques.
  • Exhibits a spirited, dynamic, and driven demeanor.
  • Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
  • Zeal for health and progress in the workplace.

Compensation & Benefits:

  • There is a possibility to secure a monthly bonus that exceeds $1,000
  • The Commission on personal training package sales is under evaluation for potential updates
  • Health benefits
  • The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
  • Benefit from a no-charge Crunch Fitness membership for free
  • An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
  • Growth potential for professionals in a rapidly proliferating company

Why Join Us:

Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.

About Us:

In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.

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Frequently Asked Questions

Crunch Fitness emphasizes a blend of fun and performance, so the assistant operations manager role here involves not just operational oversight but fostering a vibrant, inclusive culture. This contrasts with more traditional gyms where the focus may lean heavily on routine management rather than dynamic member engagement.

In West York, standout assistant ops managers combine strong sales acumen with motivational skills to drive team performance. They excel at balancing member satisfaction with staff development, often adapting to the local fitness market's community-driven vibe and flexible scheduling needs.

Professionals often progress from assistant operations manager to general manager or regional operations roles. Crunch Fitness supports growth by offering leadership opportunities, especially for those who demonstrate success in revenue growth, staff mentorship, and community outreach.

Yes, bonuses can exceed $1,000 monthly, typically tied to membership sales and personal training package revenue. This commission structure incentivizes driving new memberships and service upsells, aligning individual success with the club’s overall financial goals.

The role requires managing weekend and evening shifts on a Friday-Tuesday rotation, which can affect work-life balance. Additionally, local market competition demands innovative community marketing to attract members in a region with several established fitness options.

West York’s fitness sector is growing, but qualified assistant operations managers with sales and leadership experience remain in high demand. Employers like Crunch Fitness look for candidates who can blend operational skills with strong community engagement to stand out locally.

Crunch Fitness fosters a spirited and collaborative environment that prioritizes enthusiasm and teamwork. Assistant operations managers are encouraged to lead with energy and passion, creating a positive atmosphere that benefits both staff and members alike.

Yes, assistant ops managers receive a complimentary Crunch Fitness membership, promoting personal health alongside professional responsibilities. This benefit supports the company’s wellness culture and allows leaders to engage authentically with the fitness community.

In West York, assistant operations managers typically earn between $45,000 and $60,000 annually, with potential bonuses exceeding $1,000 monthly. Compensation reflects the role’s blend of sales targets, operational duties, and leadership responsibilities within the fitness industry.

The company views assistant operations managers as key players in scaling operations, particularly through local marketing and membership growth initiatives. Their role supports Crunch’s rapid expansion by maintaining high service standards and cultivating community connections at each location.

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