Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Thriving as an Assistant General Manager at a gym like Crunch Fitness demands strong communication, motivational skills, and the ability to foster team spirit. Being competitive yet approachable helps in driving membership sales and maintaining a positive environment crucial for both staff and members.
While a General Manager oversees overall club strategy and performance, an Assistant General Manager typically focuses on supporting operations, managing sales teams, and ensuring member satisfaction. This role demands hands-on involvement in scheduling, staff development, and local marketing efforts.
Starting as an Assistant General Manager can lead to roles such as Area General Manager or Club General Manager. The position offers exposure to sales leadership, operational management, and team development, providing a strong foundation for higher executive roles within rapidly expanding fitness brands.
Crunch Fitness emphasizes a 'no judgments' culture combining fitness with fun, which means the Assistant General Manager role involves creating an energetic, inclusive atmosphere. This focus differentiates it from more traditional gyms, placing equal weight on entertainment and community engagement.
Narberth’s active community and competitive fitness market require the Assistant General Manager to be proactive in local outreach and personalized member engagement. Balancing peak hours with weekend schedules and tailoring promotions to regional preferences are key challenges here.
At Crunch Fitness in Narberth, the Assistant General Manager usually earns a base pay of around $20 per hour, with additional monthly bonuses exceeding $1,000 and commission opportunities on personal training sales, aligning well with regional pay scales for fitness management.
Candidates in Narberth should factor in a Friday-to-Tuesday workweek, often including evenings and weekends. Efficient commuting options and flexibility are important, especially given the club’s high-energy environment and community involvement during peak hours.
The Assistant General Manager acts as a culture ambassador, promoting a fun, inclusive atmosphere that supports staff growth and member satisfaction. This involves leading by example in enthusiasm, driving sales with positivity, and encouraging collaboration within the club.
Crunch Fitness offers career growth opportunities in a rapidly expanding network, health benefits, 401(k) plans after one year, and complimentary gym membership. These perks, coupled with leadership training, help Assistant General Managers build long-term careers in fitness management.
Unlike hospitality roles, Crunch’s Assistant General Managers focus heavily on fitness membership sales, personal training promotion, and community marketing alongside daily operational tasks. The role blends customer service with active sales and team leadership in a dynamic fitness setting.