NexlintoShift Lead
Company : Five Guys
Location : Atlanta, GA, 30301
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Atlanta’s vibrant food culture means a Shift Lead at Five Guys faces a fast-paced environment with diverse customer expectations. Compared to smaller markets, there’s higher demand for quick adaptability and leadership in peak hours, making local experience and communication skills particularly valuable.
Shift Leads in Atlanta often manage a mix of seasoned and new team members, requiring nuanced motivation techniques. The city’s bustling dining scene also means handling high guest volume efficiently, balancing quality control with speedy service under pressure.
Strong team communication, multitasking under pressure, and food safety knowledge are crucial. Candidates should also showcase problem-solving abilities, a positive attitude, and a willingness to mentor peers, which aligns perfectly with Five Guys' focus on teamwork and quality.
This role offers hands-on leadership experience, from supervising shifts to coaching staff, creating a practical foundation for higher management roles. It develops decision-making and operational skills essential for future responsibilities in restaurant management.
Successful Shift Leads can advance into managerial roles within the company, benefiting from mentorship and performance feedback. The growth-oriented culture at Five Guys supports promotion into assistant manager and store manager positions for motivated individuals.
Starting at $19 per hour plus tips and bonuses, Five Guys offers competitive pay exceeding many local fast-food supervisory roles. This rate aligns well with Atlanta’s cost of living, making it an attractive opportunity for leadership positions in the restaurant industry.
Five Guys emphasizes a team-focused culture with perks like free meals each shift and secret shopper bonuses. The role blends operational responsibility with a fun environment, fostering growth and consistent feedback rarely found elsewhere locally.
Yes, Shift Leads receive real-time feedback and structured mentorship, helping them refine leadership skills and operational knowledge. This support system is designed to promote personal growth and prepare team members for future management opportunities.
Shift Leads on the first shift often focus on opening procedures, team briefing, and setting operational standards for the day. Later shifts may emphasize closing tasks and managing peak customer times, requiring flexible leadership to meet varying demands.