NexlintoShift Lead
Company : Five Guys
Location : Marlboro, NJ, 07746
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys Marlboro, the Shift Lead role emphasizes hands-on leadership with a strong focus on team coaching and maintaining high food quality standards. Unlike some chains, this position offers weekly secret shopper bonuses and a supportive culture that fosters growth toward management within the company.
Starting as a Shift Lead at Five Guys in Marlboro opens doors to various management positions. The company prioritizes real-time feedback and mentorship, encouraging employees to develop leadership skills and move up to assistant or general manager roles through proven performance.
Shift Leads in Marlboro must balance rapid customer service with strict food safety and cleanliness standards. Given NJ’s busy dining scene, dealing with peak hours and coordinating diverse team members requires strong communication skills and adaptability to maintain efficient operations.
Effective Shift Leads need motivational skills to inspire a diverse crew, sharp problem-solving to handle guest issues swiftly, and the capacity to maintain operational flow. High energy and accountability are critical in delivering quality service amid Marlboro's competitive foodservice market.
Marlboro’s foodservice sector has moderate competition for Shift Lead roles. Five Guys stands out by offering competitive pay, bonuses, and growth paths, making its openings attractive for candidates seeking stable leadership roles in a supportive environment.
Starting at $19.00/hour plus tips and bonuses, Five Guys offers a wage that is competitive within Marlboro's restaurant industry, often exceeding entry-level leadership pay in comparable fast-casual establishments, reflecting the role’s responsibilities and growth potential.
Unlike retail or production leads, Five Guys’ Shift Leads directly influence guest satisfaction through hands-on food prep and team motivation. The role blends operational oversight with customer interaction, demanding both leadership and hospitality skills in a fast-paced environment.
A typical shift involves assigning crew roles, monitoring food safety, motivating staff to uphold service standards, resolving guest concerns, and managing cleanliness. Shift Leads also track performance metrics to ensure the location runs smoothly during peak times.
Five Guys offers a unique blend of competitive pay with tips, a team-oriented atmosphere, and clear pathways for internal promotions. The emphasis on mentorship and employee meals enhances job satisfaction compared to some other fast food management positions in Marlboro.
Shift Leads ensure all areas meet Five Guys’ hygiene standards by supervising cleaning protocols, organizing stations, and confirming food prep areas are sanitized. Their proactive oversight guarantees a welcoming environment that complies with health regulations during every shift.