NexlintoShift Lead
Company : Five Guys
Location : Avondale, AZ, 85323
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Mastering communication, team motivation, and multitasking under pressure are key for a Shift Lead. You'll need to ensure food quality, manage operations smoothly, and handle guest concerns efficiently. These abilities help maintain high standards and foster a productive shift atmosphere.
Serving as a Shift Lead offers hands-on leadership experience, team coaching, and operational oversight, which are foundational for management roles. This role builds skills in accountability and decision-making, preparing individuals to handle bigger responsibilities within restaurant management.
Shift Leads often balance crew assignments, maintain cleanliness, and ensure food safety amid peak hours. Proactively addressing team conflicts, motivating staff, and swiftly resolving guest issues are vital strategies to keep operations smooth and deliver excellent customer service.
Avondale's growing food service sector means moderate competition for Shift Lead positions. Employers seek candidates with prior leadership experience due to demand for reliable, motivated supervisors who can maintain fast-paced operations and uphold quality standards.
Starting at $19 per hour plus tips and bonuses, this wage aligns competitively with Avondale's cost of living. Combined with benefits like meals and bonuses, it provides a balanced compensation package suitable for restaurant supervisory roles in the area.
Five Guys emphasizes a fun, team-oriented culture where positivity and cooperation are crucial. Shift Leads are expected to nurture this environment, encouraging collaboration and maintaining high energy levels to drive both staff morale and guest satisfaction.
Five Guys offers clear paths for advancement with mentorship, real-time feedback, and promotion opportunities. Shift Leads gain practical leadership exposure, positioning them well for long-term management careers within the company’s expanding restaurant network.
First shifts often involve setting up operations, prepping staff, and ensuring readiness, requiring proactive leadership and strong organization. Shift Leads on mornings must efficiently coordinate opening procedures and energize the crew for a productive day ahead.
Candidates with previous supervisory or team-leading roles in fast-paced food service environments are favored. Demonstrated abilities in communication, team motivation, and operational oversight enhance suitability for managing shifts effectively.
Five Guys provides ongoing mentorship, performance reviews, and incentives like secret shopper bonuses. This support encourages Shift Leads to uphold food quality, cleanliness, and customer service excellence, fostering continuous improvement and accountability.