NexlintoShift Lead
Company : Five Guys
Location : Bartlett, IL, 60103
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Bartlett’s foodservice sector has a moderate demand for shift leads, with Five Guys standing out due to its growth opportunities and team culture. Competition involves candidates with prior restaurant leadership experience, making strong communication and adaptability key to securing this position in the Bartlett area.
While formal certifications are not mandatory for shift leads in Bartlett, having food safety training or ServSafe certification enhances employability. Employers like Five Guys appreciate candidates demonstrating leadership in fast-paced settings alongside strong interpersonal skills.
Shift leads at Five Guys manage team assignments, ensure food quality and cleanliness, and address guest concerns promptly. They also support opening and closing routines while fostering a positive workplace, making hands-on leadership essential for smooth daily operations.
Effective shift leads exhibit strong motivational skills, adaptability to fast-paced shifts, and a proactive approach to problem-solving. Clear communication and a commitment to food safety standards elevate their impact beyond basic supervision.
Many shift leads leverage their hands-on leadership experience to progress into assistant manager or general manager roles. The position serves as a foundational step for those aiming to develop operational oversight and team management competencies.
Five Guys encourages shift leads to engage actively with team members, promoting a collaborative environment. Leadership at this level is recognized through performance reviews and mentorship, offering clear pathways for advancement within the company’s expanding Bartlett location.
Shift leads at Five Guys in Bartlett earn a competitive base rate starting around $19.00 per hour, supplemented by tips and team bonuses like secret shopper incentives, which reward excellent service and store performance during shifts.
Job seekers can find various shift lead opportunities in Bartlett and neighboring Chicago suburbs, including fast-food chains and casual dining spots. Local job boards and aggregators often list openings emphasizing leadership experience and customer service skills.
Five Guys emphasizes a supportive team culture coupled with real-time feedback and mentorship, distinguishing its shift lead role. The combination of competitive pay, benefits, and chances for promotion makes it attractive compared to other local shift lead opportunities.