Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Hanover Park's fitness industry is expanding, making assistant operations manager positions at gyms like Crunch Fitness moderately competitive. Candidates with sales and team leadership experience often stand out, reflecting local demand for professionals who can drive membership growth and enhance club operations.
Managing a fitness club in Hanover Park involves balancing community engagement with high member expectations, often requiring tailored outreach and flexible scheduling. Compared to larger metro areas, there's a greater emphasis on building local relationships and adapting to a diverse member base.
An assistant operations manager uniquely blends operational oversight with sales leadership, focusing on membership acquisition and staff mentoring. Unlike general operations roles, this position demands dynamic communication, scheduling acumen, and a passion for fostering member satisfaction within a health-focused environment.
While not always mandatory, certifications in fitness management, sales training, or leadership development can enhance candidacy. Demonstrated success in sales performance and team development is highly valued, especially within expanding brands emphasizing both operational efficiency and member experience.
Starting as an assistant operations manager often leads to general manager roles or director-level positions overseeing multiple locations. Growth hinges on mastering sales strategies, staff leadership, and operational compliance, with companies like Crunch Fitness providing structured advancement opportunities in their expanding network.
Crunch Fitness offers a competitive package featuring potential monthly bonuses exceeding $1,000, health benefits, a 401(k) plan after one year, and complimentary gym membership. Commission on personal training sales is under review, reflecting the company’s focus on rewarding performance and team contribution.
Crunch Fitness emphasizes a lively workplace culture blending serious fitness with entertainment, promoting inclusivity and camaraderie. Assistant operations managers here engage deeply in community marketing and team spirit, differentiating the role from more traditional, strictly operational positions.
Daily activities blend operational tasks with sales leadership — managing schedules, mentoring sales staff, ensuring member satisfaction, and participating in local outreach. The role demands agility in handling compliance, reporting, and fostering a motivated team atmosphere.
Shifts often require evening and weekend availability, especially with schedules rotating from Friday to Tuesday, to align with gym peak hours and member needs. Flexibility is vital to support sales initiatives and maintain operational continuity during prime workout times.
Yes, Crunch Fitness actively supports career advancement within its expanding gym network. Assistant operations managers can leverage leadership training and sales experience to climb into higher managerial roles, benefiting from a company culture that values passion, performance, and personal development.