Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Strong communication, team motivation, and conflict resolution stand out when leading during shifts at Five Guys. The ability to adapt quickly and maintain high food safety and service standards is crucial for managing dynamic restaurant environments effectively.
Five Guys expects Shift leads to actively engage in daily operations while overseeing crew assignments. This blend ensures smooth workflow, high-quality food delivery, and excellent guest experiences, fostering a collaborative team atmosphere.
Becoming a Shift lead often paves the way toward management roles such as Assistant Manager or General Manager. This position hones leadership, operational, and customer service skills vital for higher responsibility in hospitality settings.
Apple Valley shows steady demand for restaurant leadership roles due to a growing food service sector. Five Guys attracts candidates with its growth opportunities, making local competition moderate but favorable for committed individuals.
While not always mandatory, certifications in food safety and customer service excellence are highly regarded in Apple Valley. They enhance a Shift lead's credibility and align with local health regulations, boosting hiring prospects at establishments like Five Guys.
Five Guys offers Shift leads competitive base pay plus tips and bonuses, free meals during shifts, and weekly secret shopper bonuses. Their team-centered culture and clear promotion paths differentiate them in the Apple Valley hospitality landscape.
Five Guys emphasizes real-time feedback and performance reviews for Shift leads, paired with mentorship programs. This hands-on guidance fosters skill development and prepares team members for management roles more proactively than some competitors.
Base pay for a Shift lead at Five Guys in Apple Valley starts at $19.00 per hour. Additional income from tips and weekly secret shopper bonuses can significantly increase total earnings, making the compensation package competitive within the local restaurant market.
Five Guys offers a dynamic shift lead role with clear advancement opportunities, a supportive team culture, and comprehensive benefits. Its presence in Apple Valley makes it an appealing choice for local candidates seeking both growth and stability.
Managing diverse team members, maintaining high standards under pressure, and handling guest concerns promptly are daily challenges. Shift leads must balance operational efficiency with fostering a positive workplace, especially in fast-paced Apple Valley shifts.