Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Belle Plaine emphasizes a team-oriented culture with hands-on leadership. Shift Leads here not only manage daily operations but also enjoy perks like free meals during shifts and weekly secret shopper bonuses, setting it apart from typical fast-food supervisory roles.
Strong communication and motivational abilities are vital for a Shift Lead at Five Guys. Candidates must foster cooperation, ensure food quality, and handle guest concerns efficiently while maintaining high operational standards in a fast-paced restaurant environment.
Starting as a Shift Lead at Five Guys opens doors to management roles due to their focus on mentorship and performance feedback. The company supports growth with promotions, making it ideal for those eager to advance in restaurant leadership locally.
Belle Plaine's Shift Lead hourly wage starting at $19.00, plus tips and bonuses, aligns well with regional standards. This competitive pay, combined with benefits, positions Five Guys attractively compared to larger metro areas where costs and salaries vary.
Third shift leadership requires adaptability to quieter hours while maintaining team energy and operational excellence. At Five Guys Belle Plaine, Shift Leads balance staff motivation and food safety standards despite fewer guests, demanding proactive management skills.
Belle Plaine shows steady demand for skilled Shift Leads due to its growing food service sector. Candidates with leadership experience are highly sought after, especially at popular franchises like Five Guys, making it a favorable market for job seekers.
Five Guys provides Shift Leads with real-time feedback and mentorship, fostering a supportive environment that helps manage fast-paced shifts effectively. This approach ensures food quality, cleanliness, and customer service remain consistent under pressure.
Beyond competitive pay, Five Guys offers Shift Leads weekly bonus opportunities, free meals, and a strong team culture. These unique benefits coupled with leadership growth potential distinguish this role from typical fast food management jobs.
Five Guys values energetic leaders who combine positivity with accountability and a strong customer service focus. Unlike generic retail leads, they seek hands-on supervisors who actively coach and inspire their team throughout shifts.
Shift Leads on the first shift at Five Guys in Belle Plaine typically start at $19.00 per hour, with potential earnings boosted by tips and secret shopper bonuses, placing total compensation competitively within the local market for similar leadership roles.